The Atlassian Technical Consultant will manage Atlassian tools' lifecycle, develop integrations, automate tasks, and provide client support for optimal system performance.
Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one.
We are looking for a highly experienced Atlassian Technical Consultant with 6–8 years of hands-on expertise in the full lifecycle of Atlassian administration—including installations, upgrades, and migrations, along with advanced skills in Groovy scripting and REST API integration.
In this role, you’ll drive end-to-end technical solutions for Atlassian environments (Jira, Confluence, Jira Service Management and other Atlassian suite products), working closely with clients and internal stakeholders to automate, extend, and optimize their usage of Atlassian tools.
**This role is based in India and would require working US hours.**
What you will do:
- Perform installation, configuration, upgrade, and migration of Atlassian applications (Jira, Confluence, Bitbucket) across Cloud, Server, and Data Center environments.
- Design and implement complex workflows, custom fields, screens, permission schemes, and notification schemes.
- Create and maintain Groovy scripts using ScriptRunner to automate Jira/Confluence tasks, enforce governance, and enhance user experience.
- Develop and maintain integrations with external systems using Atlassian REST APIs, webhooks, and middleware platforms.
- Build scalable and maintainable custom solutions, plugins, and automation rules tailored to client requirements.
- Conduct performance tuning and troubleshoot issues across Atlassian platforms.
- Lead Atlassian environment assessments and make strategic recommendations.
- Collaborate with DevOps and Infrastructure teams to ensure optimal system performance and security.
- Provide technical guidance, documentation, and knowledge transfer to teams and clients.
- Support user onboarding, training, and ongoing technical support as needed.
Qualifications and Skills:
- 6–8 years of deep, hands-on experience with Atlassian tools administration (Jira Software, Jira Service Management, Confluence, Bitbucket).
- Proven experience with Atlassian installations, version upgrades, and cross-platform migrations (Cloud, Server, Data Center).
- Advanced proficiency in Groovy scripting with ScriptRunner for Jira and Confluence.
- Strong command of Atlassian REST APIs, including building secure, scalable integrations.
- Expertise in JQL, automation rules, custom post-functions, and validators.
- Experience with user management, application access controls, and project permission schemes.
- Working knowledge of Linux environments, application servers, and databases (PostgreSQL, MySQL).
- Familiarity with Agile/ITSM practices and Atlassian product use cases in these contexts.
- Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment
- Ability to manage multiple clients and deliverables at any given time through effective time management and planning
- Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment
- Experience in consulting and solution-based professional services is a huge plus!
Education and Certifications:
- Bachelor’s degree in computer science or related field, or relevant work experience
- Atlassian certifications are good to have.
- Experience with CI/CD tools (e.g., Jenkins, Bamboo) and version control (e.g., Git).
- Knowledge of scripting/programming languages (e.g., Python, Shell, JavaScript)
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What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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