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Join our innovative team at DATAMARK, Inc. as a Back Office Assistant Manager! In this pivotal role, you will support daily operations, ensuring we maintain the highest standards of service quality and efficiency. You will work closely with supervisors and frontline representatives to drive performance, address customer needs, and implement strategic improvements.
Your primary responsibilities will include coordinating workflows, conducting performance evaluations, managing departmental performance metrics, and mentoring staff. You will be essential in managing conflict resolution and fostering a positive work environment, which ultimately ensures that team objectives and customer satisfaction are consistently met.
- This position is on-site in Ambattur, Chennai.
- Minimum of 6+ years of experience in a Back Office environment, with at least 4 years in supervisory role.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Bachelor's degree is preferred.
- Excellent communication, leadership, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
- FLUENCY in English is essential.
Group Medical Insurance
Statutory Benefits
5 Days Working
DATAMARK, Inc. Chennai, Tamil Nadu, IND Office
Nungambakkam High Road, Nungambakkam, Chennai, Tamil Nadu, India, 600034