The Business Assistant will provide administrative support, assist in scheduling, documentation, and basic reporting, contributing to operations in a fintech environment.
About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.
About the Role
We are looking for a motivated and detail-oriented Business Assistant to support our business operations team. This is an excellent opportunity for fresh graduates or early-career professionals who want to gain hands-on experience in a fast-growing fintech company. The role involves assisting with day-to-day business activities, coordination, and administrative support while learning about fintech operations and digital financial services.
Key Responsibilities
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.
About the Role
We are looking for a motivated and detail-oriented Business Assistant to support our business operations team. This is an excellent opportunity for fresh graduates or early-career professionals who want to gain hands-on experience in a fast-growing fintech company. The role involves assisting with day-to-day business activities, coordination, and administrative support while learning about fintech operations and digital financial services.
Key Responsibilities
- Provide day-to-day administrative and operational support to the business team.
- Assist in scheduling meetings, preparing basic reports, and following up on action items.
- Support documentation, record-keeping, and data entry tasks.
- Coordinate with internal teams to ensure smooth workflow and timely completion of tasks.
- Assist in preparing presentations, proposals, and simple research tasks.
- Support business development and client-related communication under guidance.
- Learn and contribute to process improvement initiatives within the team.
- Bachelor’s degree in Business Administration, Finance, Management, or a related field.
- Strong organizational skills with attention to detail.
- Basic proficiency in MS Office (Word, Excel, PowerPoint) and willingness to learn fintech tools.
- Good communication skills in English [and local language if required].
- Eagerness to learn, adaptability, and ability to work in a team-oriented environment.
- Fresh graduate or up to 1 year of relevant experience in an administrative, coordination, or support role, preferably in multinational companies.
- Must be fluent in spoken and written English.
- Excellent organizational and multitasking skills with a proactive attitude.
- Must be Smart, confident, and able to work under pressure in a fast-paced environment.
- Strong interpersonal skills with the ability to work across cultures (China–Bangladesh).
- Proficiency in MS Office Suite and digital communication tools.
Top Skills
Digital Communication Tools
Financial Services
MS Office
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