Kotak Mahindra Bank
Business Relationship Manager - SBE-Small Business Enterprise-Sales
Be an Early Applicant
Manages relationships with small-business clients by providing working-capital and trade-finance solutions. Acquires new customers with branch teams, cross-sells banking products, develops relationships with CFOs and promoters, grows portfolio profitability, analyzes client cash flows and business models, monitors competitors, ensures quality service, and coordinates process improvements and customized solutions.
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
ResponsibilitiesUnderstand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.
Similar Jobs
Fintech • Payments • Financial Services
Manages relationships with small business clients by assessing business needs and providing working capital, trade finance, and banking solutions. Acquires new customers through branch partnerships, cross-sells deposit and transaction products, develops relationships with CFOs and promoters, and grows portfolio profitability. Analyzes client cash flows and business models to identify opportunities, monitors competitors, supports customer service, and coordinates process improvements and customized solutions.
Fintech • Payments • Financial Services
Manage relationships with small-business clients by assessing business needs and providing working-capital, trade-finance, and transaction-banking solutions. Acquire customers with branch teams, cross-sell banking products, develop relationships with CFOs and promoters, grow portfolio profitability, analyze cash flows and competitive activity, maintain client service, and coordinate process improvements and customized solutions.
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Leads delivery of enterprise conversational AI platforms, including chatbots and voice bots. Oversees Agile execution, technical architecture, cloud-native engineering, CI/CD, Terraform, Responsible AI, and AI adoption. Partners with product, security, architecture, and business teams while managing risks and executive communication. Mentors engineers and technical leads, supports hiring and performance management, and ensures scalable, secure, compliant, and operationally excellent solutions.
Top Skills:
Agentic AiAmazon ConnectAmazon LexAWSAzureCcaasCi/CdConversational AiDevOpsDevsecopsFive9Generative AiGenesysGoogle AdkGCPGoogle DialogflowLlmsNiceNode.jsPythonRagShift-Left EngineeringTerraformTypescript
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
