Avantor is looking for a Business Systems Analyst II to join our team!
What we’re looking for
Education: Bachelor’s degree and/or equivalent experience, education and training
Experience: 3+ years of experience supporting ERP or enterprise business systems.
o Experience working with complex organizational structures, including hierarchical, functional, and matrix environments.
o Ability to partner with business stakeholders to identify needs, recommend solutions, and drive process improvements.
o Exposure supporting ERP or enterprise systems such as Epicor, SAP, Workday, Oracle, Microsoft Dynamics, or Exact.
o Ability to gather business requirements, troubleshoot system issues, and support system enhancements.
o Proven ability to manage assigned tasks, follow through on priorities, and escalate risks or blockers appropriately.
Preferred Qualifications:
• Experience supporting system testing, validation, user acceptance testing, documentation, or data review activities. Experience creating training materials, quick reference guides, process documentation, or business communications. Ability to effectively influence and collaborate with stakeholders across multiple levels of the organization.
Curiosity, ownership, and willingness to learn ERP processes and business system best practices.
How you will thrive and create an impact
The Business Systems Analyst II helps cross-functional teams to drive system optimization, process improvements, and data-driven decision making across the Avantor Fluid Handling organization. This role contributes to issue resolution, enhancement intake, documentation, testing, reporting support, training, and adoption activities while embodying Avantor's iCARE values.
Key Responsibilities
• Support day-to-day Epicor ERP and enterprise system needs by helping users document issues, clarify requirements, and identify next steps. Analyze business requirements and translate them into Epicor ERP configurations, reporting solutions, process improvements, and system enhancements.
• Facilitate cross-functional discussions to evaluate business needs, recommend best practices, and prioritize enhancement opportunities.
• Support testing, validation, deployment, and change management activities for system upgrades, enhancements, and process improvements.
• Utilize ABS methodologies and continuous improvement principles to optimize business processes and system performance.
• Develop and deliver training materials, user documentation, and end-user learning programs through online learning platforms, Viva Engage, and other communication channels.
• Support ERP-related projects, serving as a project resource as needed.
• Partner closely with Subject Matter Experts (SMEs), business leaders, and technical teams to align system capabilities with organizational objectives.
• Monitor system performance to support business growth.
KNOWLEDGE SKILLS AND ABILITIES
Proven ability to translate business requirements into scalable ERP solutions while supporting system configuration, data integration, security, and continuous process optimization.
Strong background in ERP implementations, business process improvement, end user training, multi company and multi-site environments, and operational process optimization. Proven success leading ERP rollouts, supporting acquisitions, gathering business requirements, developing documentation, and driving adoption of best practices across manufacturing, supply chain, and business operations. Experienced partnering with technical and functional teams to improve processes, support users, and enhance overall ERP effectiveness.
Experience supporting ERP projects, troubleshooting technical issues, optimizing business processes, and integrating solutions such as warehouse management systems, shop floor automation, manufacturing execution systems and AI agentic solutions.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd party non-solicitation policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
