Job Summary:
Emerson Automation Solutions is where technology and engineering come together to create solutions for the benefit of our customers, driven without compromise for a world-in-action.
This position is opened by the Flow Controls Business Unit which is part of the Final Control Group.
The Buyout Administrator is based in Chennai, India and caters to all customers in the Middle East and Africa.
To manage Logistics operations to establish agile, flexible and efficient logistics processes through globally consistent, best-in-class programs. The role supports on-time delivery, regulatory compliance, and operational excellence to enhance long-term customer loyalty.
In This Role, Your Responsibilities Will Be:
Order Monitoring & Expediting:
Monitor customer orders from order entry through shipping and final delivery.
Identify, follow up, and resolve delays, holds, and bottlenecks by coordinating with relevant teams.
Closely track shutdown, LD, PRECOM, and other urgent or critical orders.
Monitor factory timelines and coordinate with Buyout Admin for orders falling behind schedule.
Generate and maintain monthly order status reports for buyout factories.
Use JDI to access, review, and update order and shipment schedule details.
Factory & Global Coordination:
Interface and communication with global factories across world areas (excluding MEA).
Monitor and follow up on all buyout orders with factory teams.
Ensure regular updates on delivery and shipment status are shared with Buyout Order Administrator and immediately communicate any delays to the Customer Service team to enable proactive customer engagement.
Logistics & Shipping Operations:
Execute logistics activities with a strong understanding of Incoterms and the end-to-end shipment lifecycle.
Arrange shipping releases and ensure accurate shipping documentation from origin/DXB offices.
Ensure shipping documents comply with destination customs rules to avoid demurrage/storage penalties.
Book shipments in SCO and prepare Certificates of Origin (COO) and attested documents per customer requirements.
Provide pre-alerts to customers and obtain Proof of Delivery (POD) confirmation upon delivery.
Support the Order Admin Team by following up with customers/local partners for POR completion.
Coordinate export license follow-ups with order admin to avoid last-minute shipping delays.
Finance, GRN & Invoicing Support:
Follow up with factories for timely submission of supplier invoices and escalate delays immediately.
Support the upload of supplier invoices into Esker
Assist the O Admin Team with buyout order invoice.
Ensure invoicing is completed within one day of POD receipt
Dispatch invoices within 5 working days and upload them to customer portals or send via email/courier with tracking.
Support the Order Admin team in clearing logged or disputed invoices.
Trade Compliance, EHS & Regulatory Requirements
Ensure compliance with Emerson Trade Compliance procedures (import/export).
Coordinate closely with Trade Compliance team for adherence to regulations and trade laws.
Coordinate with EHS team for safety and proper handling requirements.
Support Letter of Credit and CAD shipments as per finance/customer requirements.
Follow procedures for DG/hazardous/dangerous goods shipments.
Obtain export proof/exit certificate within 5–7 days to support VAT reconciliation
Internal Support:
Provide backup support to colleagues when required.
Coordinate with Order Management, Order Entry, Sales, Project Execution, and Finance teams to ensure smooth order flow.
Who You Are:
You quickly and decisively act in fast-changing, unpredictable situations. You show a tremendous amount of initiative in tough situations; is exceptional at spotting and seizing opportunities. You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks. You have a track record of exceeding goals successfully. You readily distinguish between what’s relevant and what’s unimportant to make sense of complex situations. You Look beyond the obvious and doesn’t stop at the first answers. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions.
For This Role, You Will Need:
Bachelor’s degree (BBA/Commerce/Supply chain/Logistics etc).
Administration & Organizational skills
Technologically inclined
0-3 years’ experience
Excellent command on Spoken & Written English
As an advantage Qualifications that Set You Apart:
Experience in Inside Sales, Order Entry (Technical)
Spoken & Written French and/or Arabic.
Execution and logistics experience with Control Valve products.
Additional Information - Customers:
Internal: VP Flow Controls MEA, Directors, Managers, Supervisors, Engineers, Order administrators, Shipping coordinator, Customer service personnel, Workshop Personnel
External: MEA LBP's, Customers, and other Emerson Offices
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
