Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.
About FYB
FYB Pty Ltd is an innovative and growing company that specializes in implementing EDRMS (Electronic Document Records Management System) and ECM solutions for our clients. We have an outstanding track record of providing the best support and customer service, with a dedicated Service Desk that offers ongoing assistance to our clients. Our strength lies in providing a total solution.
Our highly motivated team is committed to providing excellent customer service, ensuring that we meet our client's needs. We believe in a personal yet professional approach to our work and focus on helping clients address their information challenges with our innovative solutions, accelerating their information governance into the future. At FYB, we take pride in carefully selecting team members not only for their IT knowledge but also for their commitment to customer service excellence.
KEY RESPONSIBILITIES
PRODUCT DEVELOPMENT
- Identify the need for new Products either from internal users or FYB Members, research requirements, scope the requirements of the Product, document and submit request for approval to the Software Development Workgroup using the infiniti form approval process
- Actively participate in and contribute to the FYB Product Workgroup meetings
- Creation of new Products as approved through FYB’s Software Development Workgroup approval process
- Management of the FYB Products including.
- Ensuring base template code for each Product is securely stored in GitHub
- Ensuring code for each add-in/connector is version controlled
- Ensuring code for each add-in/connector has appropriate FYB © Copyright written into it
- Ensuring FYB Integrations and Development pages are up to date with the latest builds and version information for the Products
- Undertake research and development to ensure FYB’s Products are world standard and offer innovative, unique and desired functionality to meet Members requirements
- Liaise with vendors where required for advice and assistance with developing FYB’s Products
- Understand the OpenText Content Manager back-end technologies and other coding requirements including but not limited to service. Api, web services, .net SDK, .com SDK, html, html5, C#, SQL
PRODUCT DOCUMENTATION
- Create and maintain accurate documentation for each Product ensuring each Product has the following documentation:
- Request for Approval for New Product Development (must be completed and approved before developing any new Products)
- FYB Installation Guide (for internal use only)
- Specifications Sheet including brief description, details, prerequisites and terms and conditions
- User Manual and/or Advice Sheet
- Ensuring the FYB Members Database is updated regularly and correctly details each tool including version that is installed at Members sites
PRODUCT TESTING
- Ensure all code developed has been tested through via FYB internal processes and the code has been validated
- Perform load testing of code to ensure to it meets the FYB standard
- Testing to ensure what was agreed to by the client is being delivered and performed
PRODUCT TROUBLESHOOTING
- Receive and action all requests for troubleshooting of Products through escalated channels
- Liaise with Member to troubleshoot the Products ensuring you follow FYB escalation processes
- Liaise with vendors(s) where required for advice and assistance with troubleshooting Products
PRODUCT PROCESSES AND PROCEDURES
- Develop, update and maintain application development documentation including installation guides, user guides, and coding standard documentation
- Develop, update and maintain development databases
- Develop, update and maintain policy and procedures relating to the development of FYB Add-ins and Connectors
- Implement processes for the management of source code
SKILLS AND EXPERIENCE
This position requires an applicant with 2+ years’ experience in development and is open to:
- University graduates
- 2+ Years’ experience working in the development area
- Business Analysis skills to help understand business processes and put in place a solution
- Knowledge skills and experience in the following technologies, frameworks and protocols.
- C#
- JavaScript/TypeScript/JSON
- HTML/CSS
- ReactJS
- SQL
- .NET Core
- .NET Framework (Legacy)
- WPF
- REST API’s
- 0/OpenID Connect
- Visual Studio 2022/VS Code
- GitHub
PERSONAL SKILLS
- Maintain and upgrade your skills as required
- Continually review work practices and make improvements where possible
PERSONAL DEVELOPMENT
- Maintain and upgrade your skills as required
- Ability to multi-task and transition effectively and in a timely manner from task to task
- Continually review work practices to make improvements
- Ability to work calmly under pressure and meet timelines and deadlines
- Contribute to the maintenance and development of procedural documentation needed to perform your role
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Top Skills
What We Do
Banyan Software provides the best permanent home for successful enterprise software businesses, their employees, and customers to preserve the legacy of founders, while helping grow the business into the future.
We are on a mission to acquire, build and grow great software businesses that have dominant positions in niche markets all over the world. Today Banyan has over 750 employees throughout the US, Canada, UK, Europe, Australia and New Zealand. Founded in 2016 with permanent capital to preserve the legacy of founders, Banyan focuses on a buy, hold and grow for life strategy. For more information on Banyan Software, Inc. visit: http://www.banyansoftware.com
What We Look For:
- Great enterprise software businesses that have dominant positions in niche markets
- We work with owners who are thinking about an exit today or further down the road
- We are flexible and can be creative when we find a business that is a good fit
- The businesses in the Banyan family all share a similar profile:
- Annual revenues in excess of $2M-$30M
- A high percentage of recurring revenue
- Positive operating margins and cash flow
- High customer retention and satisfaction
- Happy and committed employees
