Leads the technical direction, architecture, design, and delivery of custom software solutions using ServiceNow ITSM. Establishes development standards, ensures code quality, scalability, and performance, resolves complex technical issues, mentors team members, and coordinates cross-functional teams to align technical efforts with business objectives.
Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This role requires guiding teams through the entire lifecycle of software development, from initial design concepts to final delivery. The position demands ensuring that development practices meet high standards for quality, scalability, and performance, all while aligning with the broader goals of the organization. Collaboration and leadership are central, as the lead coordinates efforts across multiple teams to drive successful project outcomes and maintain a cohesive technical strategy.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the establishment and enforcement of development standards to ensure consistency and quality across projects.
- Mentor and support team members to foster professional growth and enhance team capabilities.
- Coordinate cross-functional communication to align technical efforts with business priorities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong knowledge of IT service management processes and best practices.
- Experience in designing scalable and maintainable software architectures.
- Ability to lead and guide development teams through complex technical challenges.
- Familiarity with performance optimization and code quality assurance techniques.
- Excellent problem-solving skills and the ability to provide innovative solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This role requires guiding teams through the entire lifecycle of software development, from initial design concepts to final delivery. The position demands ensuring that development practices meet high standards for quality, scalability, and performance, all while aligning with the broader goals of the organization. Collaboration and leadership are central, as the lead coordinates efforts across multiple teams to drive successful project outcomes and maintain a cohesive technical strategy.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the establishment and enforcement of development standards to ensure consistency and quality across projects.
- Mentor and support team members to foster professional growth and enhance team capabilities.
- Coordinate cross-functional communication to align technical efforts with business priorities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong knowledge of IT service management processes and best practices.
- Experience in designing scalable and maintainable software architectures.
- Ability to lead and guide development teams through complex technical challenges.
- Familiarity with performance optimization and code quality assurance techniques.
- Excellent problem-solving skills and the ability to provide innovative solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Chennai, Tamil Nadu, IND Office
Chennai, India
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
