CX&BPI Consultant

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job Family Definition:

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer project.

What you'll do:

• Works on customer project delivery, under supervision, as, team member or in a project support role.
• Small, straightforward, local scope.
• Low risk.
• Provides subject matter support in all areas of the Project Management Body of Knowledge to the project.
• Supports project financial management.
• Works with Client and Account Team staff as required Client relationships are typically at the peer or first management level.
• Supports project team.
• May lead internal as well as external resources in a predefined area.
• May provide performance feedback on project team members.

What you need to bring:

• Works on customer project delivery, under supervision, as, team member or in a project support role.
• Small, straightforward, local scope.
• Low risk.
• Provides subject matter support in all areas of the Project Management Body of Knowledge to the project.
• Supports project financial management.
• Works with Client and Account Team staff as required Client relationships are typically at the peer or first management level.
• Supports project team.
• May lead internal as well as external resources in a predefined area.
• May provide performance feedback on project team members,

Education and Experience Required:

• Associate degree or equivalent.
• 1+ years in project leadership role or in like roles/businesses.
• Demonstrates basic knowledge of project support, client relations, IT industry, accounting, and time recording/effort tracking.
• Demonstrates basic knowledge of project management methods and tools.
• Participates in the Profession community.
• On a development plan to build project management skills.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.