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Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Data Operations Team Leader in MART, you will be responsible for reporting MIS activities, analyzing the data, building relationship and communicating with internal team for a project management role - this includes planning, setting communication channels, understanding of the requirement, BRD, UAT testing, regular update to the management. You use yours analytical skills to support development of metrics reporting to enable Operations Management to execute their strategic objectives and ensure conformance with all controls, policies, and procedures.
Job responsibilities
Required qualifications, capabilities, and skills
Preffered qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Data Operations Team Leader in MART, you will be responsible for reporting MIS activities, analyzing the data, building relationship and communicating with internal team for a project management role - this includes planning, setting communication channels, understanding of the requirement, BRD, UAT testing, regular update to the management. You use yours analytical skills to support development of metrics reporting to enable Operations Management to execute their strategic objectives and ensure conformance with all controls, policies, and procedures.
Job responsibilities
- Prepare client-specific MIS reports on various frequencies daily.
- Manage projects to understand and meet client expectations, including gathering requirements, testing, and going live in production.
- Deliver data on an ad-hoc basis, ensuring accuracy, timeliness, and reliability.
- Collaborate with stakeholders to gather functional requirements and translate them into technical and data specifications.
- Analyze and evaluate information and processes for reporting purposes.
Required qualifications, capabilities, and skills
- 3+ years of experience delivering data-driven problem solving or equivalent experience
- Proficiency in Alteryx: ,Qliksense/ Qlikview and Tableau., Proficient using Microsoft Project, Word, Excel, and PowerPoint
- Intermediate Microsoft Office suite experience and experience in MIS reporting
- Good communication, presentation (both oral and written)
- Business analysis experience, gathering requirements, user acceptance testing and planning
- Team player with the ability to work productively within a group
Preffered qualifications, capabilities, and skills
- Demonstrate independent problem solving skills and ability to develop solutions to complex analytical/data-driven problem will be a plus
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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