The Data Support Analyst will write complex SQL queries, manage datasets, perform ETL tasks, and provide analytical insights while offering flexible support, including weekends.
About the Role
We are seeking a highly motivated and detail-oriented Data Support Analyst to join our team in Chennai. The ideal candidate will have strong SQL skills, a customer-first mindset, excellent analytical capabilities, and a proactive attitude. This role requires flexibility to provide support on weekends as needed and a continuous improvement mindset through data analysis and operational insights.
Key Responsibilities
- Write and execute complex SQL queries, including SELECT statements, joins, updates, deletes, inserts, and data import/export tasks.
- Manage and manipulate large datasets using tools like MS Excel, MS Access, and SQL Server (or other RDBMS).
- Monitor, start, and stop Medicare batch jobs based on Standard Operating Procedures (SOPs).
- Use job scheduling tools to oversee and maintain automated data jobs.
- Perform high-level ETL (Extract, Transform, Load) activities and analyze data for patterns and continuous improvement.
- Provide weekend support on a rotational or on-call basis when needed.
Required Skills & Qualifications
- Strong working knowledge of SQL, including complex queries and data operations.
- Experience with data management tools such as Excel, MS Access, and RDBMS platforms.
- Familiarity with Medicare batch job operations and SOPs.
- Hands-on experience with job scheduling and ETL tools.
- Strong analytical skills to interpret data and identify actionable insights.
- Ability to troubleshoot using system/application logs and command-line tools.
- Willingness to work flexible hours, including weekends when necessary.
- A strong sense of accountability and a positive, solution-oriented attitude
Desired Skills
- 2+ years of professional SQL experience.
- Experience using job scheduling tools such as vCron, Tidal, or BMC.
- 2+ years of experience working with MS Excel and MS Access (or equivalent).
- Prior experience with reviewing and interpreting system and application logs.
Education
- Bachelor’s degree or higher in Computer Science, Information Technology, or equivalent experience.
Top Skills
ETL
Ms Access
Excel
SQL
SQL Server
Tidal
Vcron
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