About IGT1 Lanka
IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.
At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.
With a team of over 400 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.
Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.
About the client: Sitecore
Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalized commerce, at scale. It empowers marketers to deliver content in context of how customers have engaged with their brand, across every channel, in real time—before, during, and after a sale. More than 4,900 brands including American Express, Carnival Cruise Lines, easyJet, and L’Oréal–– have trusted Sitecore for context marketing to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.
Job DescriptionThe Deal Desk Analyst will partner with sales teams on building, reviewing, approving standard and non-standard quotes by providing guidance and recommendations on deal pricing, commercial structure, and contract terms. The Deal Desk Analyst will liaise with key stakeholders across Sales Management, Legal, Finance, Product & Pricing, Services in securing approvals all in-line with Sitecore’s financial and strategic objectives.
What You’ll Do:
- Collaborate with Sales Teams in building commercial quotes for customers, including our largest and most strategic accounts
- Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore’s Empowerment Rules
- Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, Sales Operations to facilitate the deal process, including deal approvals
- Provide confident, rational, and supported arguments for any deal approvals/rejections based in pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance
- Manage order documents from draft to signature, owning commercial term negotiations and redlines
- Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore’s broader business - Defining and managing projects to deliver further operational efficiencies
- Enabling and advising Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices
Key Responsibilities:
- A minimum of 5+ years of experience in a deal desk, finance, or revenue role; software/SaaS experience required
- with 5+ years’ experience with contracts, drafting and negotiating commercial terms; software/SaaS/Cloud experience
- Proven experience in Salesforce and Salesforce CPQ
- BS Business Administration preferred
- Having knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP
- An understanding of the sales process and the ability to navigate and progress long, complex sales cycles
- Self-motivated, agile and strong time management skills, with the ability to multi-task and meet tight deadlines under pressure
- Flexible to work extended hours during peak periods, especially end of financial periods/quarter
- The selected candidate will be required to work on NA or EU shifts
Additional Skills That Could Set You Apart:
- Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level; must be able to foster and maintain strong partnering relationships with sales and other internal departments.
- Occasional travel may be required
- Excellent Excel and analytical skills, proficient in PowerPoint
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships. #Li-Hybrid
