CustomerLabs is
a fast-growing B2B SaaS company helping businesses maximize the value of their
first-party customer data. Our platform helps marketers collect, unify, and
activate customer data to improve marketing performance and drive measurable
growth.
You'll own and
elevate the CustomerLabs website experience—from redesign strategy and
information architecture to high-converting pages, scalable design systems, and
implementation quality. You'll also mentor designers and keep design execution
aligned with business and user outcomes.
· Lead end-to-end website design and continuous improvement.
· Plan and execute website redesigns that improve usability,
engagement, and experience.
· Design responsive, modern pages aligned with the CustomerLabs brand.
· Translate business goals into strong website experiences with
Marketing, Content, Engineering, and Leadership.
· Create information architecture, user flows, navigation, page
layouts, landing pages, campaign pages, and solution pages.
· Build and maintain scalable design systems and reusable UI
components in Figma.
· Partner with frontend developers for accurate implementation and
review shipped designs.
· Use analytics and user feedback to continuously improve the website.
· Mentor junior designers, run design reviews, and maintain a high
quality bar.
· 5+ years of experience in UI/UX, website design, or digital
experience design.
· Strong experience with corporate, B2B SaaS, or marketing websites.
· Proven experience leading website redesign projects from concept to
launch.
· Strong portfolio of website and responsive design work.
· Strong understanding of usability, responsive design, accessibility,
and modern UI patterns.
· Experience with scalable design systems and reusable components.
· Ability to work independently, collaborate with stakeholders, and
mentor designers.
· The website becomes clearer, faster to iterate, and more effective
at supporting business goals.
· Design quality and consistency improve across the website and team.
· Design decisions are informed by user behavior, experiments, and
measurable outcomes.
Welcome to the Average Kootam — A place where you’re
trusted to own your work, make decisions, learn from the experience, and keep
moving forward. You’ll know what you’re working towards, have the freedom to
grow into bigger responsibilities, and see the impact of what you do. Teams here
don’t work in isolation Sales, Marketing, Design, Engineering, and others work
closely, challenge ideas, and build better things together. And when we’re not
building, we make time to learn, connect, have fun, and bring the whole Kootam
together.
Wanna know more about us? Connect with
us:
We're active on LinkedIn, Instagram talking
about what we do at CustomerLabs.
Would you like to know
our stories? Catch up on what we're up to on the LinkedIn page of our HR Team - Devarshini, Aswin, Kunguma!
Take a sneak peek at our behind the scenes fun at our team-run Instagram
page.
Want to bypass all this and get a coffee
with us at our office? Let us know here!



