Provide desktop support for end users: troubleshoot hardware and software issues, install and configure desktops, laptops and peripherals, assist with account access, document incidents, and escalate complex problems to higher tiers.
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.
- List out the Instructions
What are we looking for?
- List out the Instructions
Photon Chennai, Tamil Nadu, IND Office
DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam , Chennai, India, 600089
Similar Jobs
Information Technology • Software • Business Intelligence • Consulting
Provide L2 desktop support: coordinate and prioritize desktop change rollouts, create rollout plans, track implementations, handle incidents, participate in larger desktop projects. Deliver phone-based helpdesk support for Windows clients/servers, Active Directory/Exchange, remote connectivity tools, ticketing systems, office applications, laptops, printers and mobile devices. Maintain documentation and customer communication, work flexible hours and on-call as needed.
Top Skills:
Active DirectoryAdobe AcrobatBlackberryBomgarChromeExcelExchange 2003Exchange 2007FirefoxHp Service CenterInternet ExplorerLive MeetingMs Office (WordOutlookPdaPeregrine Service CenterPowerPointPrintersProjectRemedySmsVisio)VpnWebexWindows 2000Windows 7Windows Remote DesktopWindows Server 2000Windows Server 2003Windows Server 2008Windows VistaWindows XpWinzip
Marketing Tech • Analytics
Lead a team of technical support engineers, ensure high service quality, handle complex troubleshooting, and collaborate with global teams for customer advocacy.
Top Skills:
HTMLPlsqlRest ApiSQL
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Full Stack Engineer will manage technical roadmaps, develop software solutions, and lead projects for sourcing processes, ensuring quality and efficiency.
Top Skills:
.NetCoupaCSSHTMLJavaJavaScriptPegaPHPPythonRubySAP
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
