Easy Apply
Easy Apply
Manage and support Azure services and operating systems in mission-critical, customer-focused environments. Build scalable, auto-scaled client environments using images, configuration management, automation, and infrastructure-as-code. Troubleshoot complex issues, manage problems, provide 24x7 on-call support, communicate with clients and partners, improve processes, and mentor new team members. Maintain current Azure knowledge and certifications while delivering supportable solutions.
Key Responsibilities:
- Installation, configuration, and ongoing management of O/S and AZURE services.
- Implementing and maintaining custom client machine images and centralized configuration management to enable quick repeatable builds and auto-scaling.
- Troubleshooting and resolving complex technical issues.
- Ensuring clients & partners are updated on status of work and issues.
- Raise, investigate, and resolve problems and known errors in line with the problem management process.
- Ability and willingness to proactively improve ways of working, automation, and processes via our continual improvement Kanban board.
- Availability in an On-Call Rota to provide 24x7 support for Ensono’s AZURE clients.
- Proactively keep up to date on AZURE services and developments.
- Buddy new members of the team
Years of Experience Desired/Required:
- 4+ years’ experience in highly supporting customer-focused mission critical environments (e.g., high profile websites or enterprise infrastructure) essential.
- 4+ years’ experience of engineering, architecting, or supporting AZURE solutions.
- Hold several current AZURE Associate and Professional level Certifications
- Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g., CloudFormation/Terraform and Ansible) beneficial or can be gained.
- Terraform
- Scripting ability in one or more of Python, PowerShell, Bash, Perl
- Experience of using Git for version control useful
- Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker)
- Experience of Jenkins or other CI/CD pipeline technology useful or can be gained.
- Good knowledge of TCP/IP.
- A degree in a computing-related discipline preferred or equivalent ability and knowledge.
- Excellent written and verbal communication skills.
- Experience working in an ITIL environment beneficial.
- Desire to continually grow, develop and improve.
- Must be independent, self-motivated, a self-starter and possess a good working attitude
Client focused, and results driven - Able to implement supportable solutions and make the complex simple.
Additional Information:
Certification in the relevant area of primary skill. AZ 900 (Azure Fundamentals) and AZ 104 (Azure Administrator Associate), AZ-305 (Designing Microsoft Azure Infrastructure Solutions) and AZ-500 (Microsoft Azure Security Technologies)
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.
Ensono Chennai, Tamil Nadu, IND Office
Chennai One Building, Thoraipakkam - Pallvaram 200 Feet Road, Tamil Nadu, India, Chennai, India, 600097
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