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Nokia

Hardware Failure Analysis Engineer 5

Reposted One Month Ago
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Remote or Hybrid
Hiring Remotely in India
Entry level
Remote or Hybrid
Hiring Remotely in India
Entry level
Investigates field hardware failures in Nokia optical products, performs root cause and reliability analyses, identifies corrective and preventive actions, and collaborates with quality, suppliers, reliability, and hardware design teams. Uses AI tools to detect failure patterns, assesses field risks, conducts cross-product analyses, and communicates technical findings to stakeholders and management.
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Family Description
Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.
 

Responsibilities
  • Investigate hardware failures on Nokia Optics products returned from the field by conducting root cause analyses and establishing corrective and preventive actions.
  • Collaborate with problem escalation teams to analyze hardware issues reported from the field.
  • Use sophisticated AI tools to find patterns and correlations.
  • Partner with customer quality teams to collect and analyze data on field failures.
  • Work closely with the Nokia Reliability team to perform in-depth analyses of root causes, including chemical-related issues (e.g., corrosion), and assist in assessing field risks.
  • Engage with Nokia component suppliers to investigate failures and identify root causes, as well as define corrective and preventive actions.
  • Conduct horizontal analyses to determine if similar failures exist in other Nokia Optics products.
  • Collaborate with HW design teams to incorporate lessons learned from field issues into new designs, improving product reliability.
  • Provide clear and concise updates to internal stakeholders and management.
Qualifications
  • A bachelor’s or master’s degree in electrical engineering, Telecommunications, or equivalent practical experience.
  • Required 12+ Years of experience overall.
  • Strong knowledge of optical communication products and standard optical testing strategies.
  • Proficiency in circuit design and troubleshooting.
  • Excellent verbal and written communication skills in English, with the ability to provide clear updates to management and explain complex technical issues to non-technical audiences.
  • A proactive problem-solving mindset, with the ability to work in a fast-paced environment and manage multiple challenges simultaneously.
  • Initiative to collaborate with colleagues across teams around the world to access specialized expertise when needed.
  • A strong sense of urgency and commitment to resolving problems quickly and effectively.
     
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team

Some of our benefits in India:

  • Flexible and hybrid working arrangements to support work–life balance
  • Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups 
  • A minimum of 90 days of Maternity and Paternity Leave based on eligibility
  • Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
  • Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
  • Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
  • Opportunities to innovate and contribute through Nokia’s research and development environment
  • Recognition programs that celebrate outstanding contributions
  • Workplace support – ergonomic working support and mobile device programs based on eligibility

Nokia Chennai, Tamil Nadu, IND Office

Chennai, India

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