Summary:
Directs the activities of a software systems development function, software applications development function, and a software quality assurance function for software enhancements and new products including cloud-based or internet-related tools. Most companies should be able to match to a specific software development management position. Use this position if company does not breakout software development positions such as Software Engineering (Applications) Mgmt (2142-2146) or Software Engineering (Systems) Mgmt (2162-2166). Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Duties & Responsibilities:
AI Ops SW R&D Director
VIAVI has an exciting opportunity for a SW R&D Director with a proven track record and desire to lead the development strategy and development team of Viavi’s fast-growing AIOps solution portfolio.
AIOps helps Telecom and IT operations teams prevent or quickly resolve operational problems affecting critical services and applications. It reduces the number of critical incidents, improves service availability, and improves team productivity. It leverages AI/ML models to better understand anomalies, correlate related alerts, and identify probable root cause across many services and domains. This role will work closely with the General Manager, PLM team and the overall Head of Product for the AIOPs business. Reporting to the overall Head of Product of the AIOps, this role will be responsible for the development of Viavi’s AIOps software product line.
Responsibilities include:
· Develop and implement R&D strategies and initiatives to drive innovation and growth.
· Lead and manage the R&D team, providing guidance, support, and mentorship.
· Oversee the planning, execution, and successful completion of research projects.
· Collaborate with other departments to align R&D activities with company objectives.
· Monitor industry trends and technological advancements to identify opportunities for innovation.
· Ensure the successful development and launch of new software products or technologies.
· Manage the R&D budget and allocate resources effectively.
· Foster a culture of innovation, creativity, and continuous improvement.
· Ensure compliance with regulatory and quality standards.
· Collaborate with external partners and stakeholders to enhance R&D effort
Qualifications & Requirements:
· Experience: 10-15 years in Software Development Management of network operations & management solutions.
· Familiar with the methods and procedures of network and service operations teams.
· Understanding of cloud-based solutions, log and metric analytics, and basic knowledge of AI/ML technologies in IT operations.
· Strong technical background in the mobile comms industry (4G, 5G RAN).
· Good understanding of telecoms network inventory and topology solutions.
· Experience with cloud network infrastructure such as AWS/GCP/AZURE and security requirements is important.
· Strong grasp of cloud infrastructure/computing Technologies such as Virtual Machines, Docker, LXC & Kubernetes.
· Track record of managing and delivering complex solutions to customers.
· Proficient across multiple technology domains and/or ability to understand and position complex solutions to help customers solve critical business and technical problems.
· Comfortable operating at Senior Management and executive level. Ability to work effectively in multi-disciplined customer environments.
· Comfortable and proficient with the business and technical impacts of AIOps solutions across verticals and customers served.
· Well-connected in the industry with a deep understanding of the ecosystem, partners, channels and their roles in the development and delivery of new solutions.
· Hold a bachelor’s degree in a relevant discipline and have a strong technical background.
· Confident, self-starter, able to negotiate product requirements effectively between the customer side and engineering.
· Excellent presentation and customer communication skills (verbal and written) essential.
Pre-Requisites / Skills / Experience Requirements:
