Manage, configure, implement, and support Microsoft Dynamics 365 Operations and Supply Chain Management solutions. Responsibilities include requirements gathering, functional design, procurement, inventory, warehouse, production, planning, logistics, testing, data migration, integrations, troubleshooting, documentation, training, and post-go-live support. The role collaborates with business stakeholders and technical teams to improve operational processes and system performance.
This role is for one of Weekday’s clients
Salary range: Rs 500000 - Rs 2000000 (ie INR 5 - 20 LPA)
Min Experience: 6+ years
Location: India
JobType: full-time
We are looking for an experienced Dynamics 365 Operations professional with 6–12 years of experience to manage, support, and optimize business processes across Microsoft Dynamics 365, with a strong focus on Operations and Supply Chain Management (SCM). The ideal candidate will have hands-on experience implementing, configuring, and supporting D365 solutions while working closely with business stakeholders and technical teams.
RequirementsKey Responsibilities
- Manage and support Microsoft Dynamics 365 applications, with a primary focus on Operations and Supply Chain Management.
- Analyze business requirements and translate them into effective D365 configurations and solutions.
- Configure and maintain D365 modules related to procurement, inventory, warehouse management, production, planning, logistics, and order management.
- Work closely with business users to understand operational challenges and recommend process improvements.
- Participate in the implementation, enhancement, customization, and rollout of D365 SCM and Operations solutions.
- Manage the complete lifecycle of functional requirements, including requirement gathering, solution design, testing, deployment, and post-go-live support.
- Collaborate with technical teams on integrations, customizations, workflows, reports, and data migration.
- Identify system issues, perform root-cause analysis, and coordinate timely resolution of functional and technical problems.
- Support UAT, SIT, regression testing, and preparation of test scenarios and documentation.
- Ensure D365 processes align with business policies, operational requirements, and industry best practices.
- Assist with data migration, master data management, system upgrades, and release management.
- Prepare functional specifications, process documentation, user guides, and training materials.
- Monitor system performance and continuously identify opportunities to improve operational efficiency.
- Work with cross-functional teams including Finance, Procurement, Sales, Warehouse, Manufacturing, IT, and Operations.
- 6–12 years of relevant experience in Microsoft Dynamics 365.
- Strong hands-on experience with D365 Operations.
- Strong functional knowledge of Dynamics 365 Supply Chain Management (SCM).
- Experience with core SCM processes such as Procurement & Sourcing, Inventory Management, Warehouse Management, Master Planning, Production Control, and Sales & Distribution.
- Strong understanding of end-to-end business processes and their implementation within D365.
- Experience in requirements gathering, functional design, configuration, testing, and production support.
- Ability to troubleshoot D365 functional issues and work effectively with technical teams.
- Experience working with business stakeholders and translating business requirements into scalable D365 solutions.
- Good understanding of D365 integrations, workflows, security roles, data entities, and reporting.
- Strong analytical, problem-solving, and communication skills.
- Experience with Power Platform, Power BI, Power Automate, or related Microsoft technologies.
- Knowledge of D365 Finance & Operations architecture and integration frameworks.
- Experience with D365 implementation or migration projects.
- Understanding of Agile/Scrum methodologies.
- Relevant Microsoft Dynamics 365 certifications.
- Exposure to global implementations and multi-location business processes.
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, Supply Chain Management, or a related field is preferred.
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