The role involves designing and configuring ITSM modules for telecommunications use cases, leading workshops, and supporting testing and deployment.
NCS TSR : ECS ITSM Functional Consultant (G6) Role : ServiceNow Solution Designer – Telco Domain Location : Pune Role Summary ServiceNow Solution Designer with Telco domain exposure to drive functional design and delivery for ITSM and Telco use cases Key Responsibilities • Design and configure ITSM modules (Incident, Change, Problem, CMDB). • Lead requirement workshops and solution design. • Support integrations, testing, deployment, and UAT. Must Have • 4–6 years ServiceNow experience with ITSM focus. • Good understanding of Telco operations & NOC processes. • Expertise on Telco Industry solution/package CSA + CIS-ITSM preferred.
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
