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American Express Global Business Travel

Engagement Specialist

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India
India

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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do on a Typical Day:-
  • Engaging/contracting with Healthcare Professionals, Healthcare Organizations and External Experts (High risk vendors) in line with Customer’s defined process and relevant policies.
  • The scope is non-procurement managed contracting.
  • The emphasis is on Customers core values of Transparency, Integrity and Patient focus.
  • This role is fundamental to ensure compliance in the EE Engagement process and to respond to all critical associated requirements, payment and financial disclosure activities.

What We're Looking For:

  • Graduate with 5+ years of experience with Travel domain Industry Preferred
  • Act as a single point of contact for the External Experts, Healthcare Professionals and Healthcare organization in order to perform the engagement process in respect of all applicable company standards, policies and procedures, external local and regional laws, rules and regulations, as well as pharmaceutical industry codes of practice (i.e. EFPIA) and/or local industry associations (CNOM/Mdeon).
  • Draft contracts using legally approved templates and be the interface between Legal, Business and the EE/HCP/HCO for the complete finalization of the written agreement, in line with Customers global and local ethical and legal standards
  • Support Business with budget estimates (direct & indirect spend) Estimate activity budget adding: fees for Experts, logistic costs (meeting venue rental, travel, accommodation, meals, ground transportation)
  • Initiate the payment process for EEs/HCPs/HCOs post interactions and follow up until payment has been finalized
  • Record Transfers of Values (TOVs) for Financial Disclosure purposes in the appropriate systems (global disclosure – US disclosure – EFPIA* (*European Federation of Pharmaceutical Industries and Associations) disclosure
  • Monitoring and quality check of direct and indirect spent to support Finance team and ensure accuracy of reporting
  • Maintain documentation compliance and retention specificities to required standards (audit preparedness) and assist the Business in the delivery of level 1 quality framework and support of QA audits
  • Working in respect of processes/tools and harmonized practices with an enterprise approach considering implications across Customer organization for engagement practices. Participating in – and contributing to – network platforms aimed at process/practice harmonization and continuous improvement

     

Location

India

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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