Engineer 2, Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities
 

Engineering Operations Eng2:

Must-Have Skills:

In-depth knowledge of switching technologies
Expertise in wireless platforms, specifically Ruckus and Cisco Meraki
Solid technical understanding of firewalls, particularly Juniper SRX
Basic familiarity with routing concepts
Good knowledge in scripting languages Python & Terraform

Good to know Skills:

Fundamental knowledge of cloud platforms such as AWS or Azure
Familiarity with scripting language Ansible

Responsibilities:

Identify new opportunities & run POC/implementation with the rest of the team as part of a technology refresh.
Installation, troubleshooting & management of Network Infrastructure Implement routine changes such as OS upgrades, Routing, ACL/Firewall rule updates, and project-related changes such as installation & configuration of new devices, S2S VPN etc.
Effectively collaborate with Vendors & other cross-functional teams to drive incidents & Changes while following ITSM best practices & SLAs.
Identify Automation opportunities and automate regular network functions via code.
Update diagrams, documentation, policies & procedures to keep SOP’s up to date.
Strong documentation skills to ensure all network changes and fault remediation steps are recorded.
Excellent written and verbal communication skills for effective collaboration and customer interaction.
Ability to handle stressful situations during maintenance activities and solve complex technical issues under time constraints.
Capacity to make timely and accurate assessments of complex situations and execute decisions independently.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Attendance Management, Cisco Routers Switches, Punctuality, Routing and Switching, Work Schedules

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.