Lead the design and configuration of ServiceNow ITOM solutions, implement CMDB and various integrations, and customize ServiceNow features and workflows.
Solutioning and Design the ITOM solution using industry best practices. Advise, design and configure integration solutions between ServiceNow and other CMDB tools. Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Lead the configuration and customization of ServiceNow instances. Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Understanding of Application and Technology Portfolio Management Experience with discovery technologies (ADDM, TADDM, UD, etc.) Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP Experience of custom applications development Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal.
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
Similar Jobs
Information Technology • Consulting
Lead the design, development, and implementation of ServiceNow ITSM solutions, managing integrations and customizing applications according to best practices.
Top Skills:
Business RulesClient ScriptsIntegration HubItsmRestScheduled JobsScript IncludesServicenowSoapUi Actions
Information Technology • Consulting
The ESM Tech Lead will design, develop, and deploy ServiceNow solutions, focusing on ITSM, CSM, and TPRM modules, while troubleshooting issues and managing domain separation.
Top Skills:
App Engine StudioCsmFlow DesignerItsmServicenowTprm
Information Technology • Consulting
The role involves leading ServiceNow development projects, implementing ITSM solutions, integrating with third-party systems, and ensuring best practices. The candidate should have hands-on experience with ServiceNow scripting and development, including Service Portal, and knowledge in authentication and orchestration use cases.
Top Skills:
Active DirectoryAuth 2.0HTMLItsmJelly ScriptLdapRestServicenowSoapSso
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
