Provide technical support for users with various devices, ensure IT security and updates, manage inventories, and assist with application testing and backups.
Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices • Ensuring security and upgrades are applied to IT Assets and kept up to date • Should have experience in End User Support & Strong knowledge in troubleshooting. • Taking ownership of technical issues, and working with our development group to resolve more • Support users in testing new applications • Support in obtaining digital certificates for users and Servers • Ensure backups are taken regularly • Support BCP/DR activity • Windows security Patch management • Good Knowledge of Antivirus • Support users with mobile devices • Manage inventory of IT equipment’s • Place an order for IT devices after necessary approvals • Should be able to communicate in English with internal Team, Client and Vendors. • Single point of contact for all IT Day to day tasks • Willing to work extra hours
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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