Responsible for managing warehouse functions including inventory accuracy, staffing, customer relations, and P&L management. Analyzes and resolves inventory issues while ensuring compliance and safety standards.
Operations management
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- Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
- Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
- Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
- Need to plan required manpower in line with volume fluctuations.
- 30 plus staff needs to be handled independently with teamwork.
- Responsible for Stock Accuracy and batch accuracy.
- Need to analyze and close all the inventory related issues timely.
- Need to ensure good hygiene in cold and dry storage areas.
- Timely redressal of customer/depot queries.
- Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month.
- Not to compromise on safety of employees and premises.
- Timely escalations to Management on non-compliances.
- Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
- Analysis of Stores and RDs complaints and solving within the defined timelines.
- Stock transfers from location to location. DC to DC based on need.
- Zone/locs finalization along with customer.
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Regional P & L management
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- Ensure zero debits from customer.
- Avoid productivity loss in Ops to sustain margins.
- Ensure P & L in line within budget.
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Customer relationship Management
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- Support in customer based on timely need.
- Resolving customer queries and sending reports timely.
- Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.
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DP World Chennai, Tamil Nadu, IND Office
Bharati Dock II, Royapuram, Chennai, Tamil Nadu, India, 600001
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