The Export Sales Support Engineer prepares and supports technical and commercial offers based on customer specifications. They analyze technical issues and risks, coordinate with project teams, and assist in negotiations with customers, ensuring compliance with company policies and effective communication between internal functions.
Location:
Maneja, Gujarat, India
Job ID:
R0073769
Date Posted:
2025-01-22
Company Name:
HITACHI ENERGY INDIA LIMITED
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
- Prepares/supports preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives.
- Participates in the kickoff meeting organized by the project team. Defines cost for the proposed solution and communicates to sales organization.
- Ensures completion of Project Risk Review documentation in accordance with Hitachi Energy Group and internal policies. Coordinates with internal functions the analysis of legal, contractual clauses, risks and costs associated with the project.
- Analyzes and evaluates specific technical issues and associated risks.
- Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization
- Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results. Ensures the preparation of technical and financial aspects of the offer, indicating prices and trading conditions. Ensures the definition of items to be included in proposals.
- Defines the most suitable technology and product type(s) to be used based on application characteristics. Defines the configuration in accordance with bid commercial needs and requested quality metrics.
- Negotiates suitable consortium/subcontract agreements and relevant work allocation with bid partners, as applicable.
- Collects all relevant documentation for the proposal and records the decisions and hypothesis rationale adopted during its development. Manages the first technical inspection to retrieve all the information needed to prepare the proposal.
- Obtains cost information from relevant internal contacts. Ensures the needed technical support to sales managers during technical meeting with customers.
- Participates in negotiations with customer on technical, contractual, and commercial content of the proposal.
- Coordinates with internal functions the analysis of legal, contractual clauses, risks and costs tied to the project.
- Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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