The Fault Management L1 Engineer 3 troubleshoots network faults, handles advanced monitoring and fault isolation, and provides technical guidance during network activities.
The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too.
- Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans.
- Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency.
- Review and validate network designs, configurations, and change plans before implementation.
- Provide technical guidance during critical network activities and major incidents.
- Ensure adherence to standard operating procedures and best practices during execution.
- Support post-change validation and stability checks.
- Collaborate with cross-functional teams to ensure smooth implementation of network activities.
- Document technical findings, lessons learned, and improvement actions..
You have:
- Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience.
- Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN.
- Hands-on experience & knowledge of Nokia Service Architecture.
- Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies
- Experience in designing and delivering solutions such as BNG.
- Knowledgeable on Network Management Systems, networking concepts and related technologies
- Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts.
- Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments.
It would be nice if you also had:
- Experience with following hardware:
- Routing & Switching: Cisco, HP, Arista FortiGate
- WIFI: Aruba, Cisco
- Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto
- Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware
- SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Similar Jobs
Software
The Fault Management L1 Engineer 3 handles advanced network fault isolation, resolution, documentation, and collaborates on network design and validation, requiring significant experience in IP-MPLS and related technologies.
Top Skills:
AristaArubaBackhaulBorder Gateway ProtocolCiscoCisco CatalystCitrix NetscalerCore SolutionsE2E Mobile NetworksF5 LoadbalancerFortigateFortinetHpIp-MplsL2VpnL3VpnMp-BgpMp-Bgp EvpnNetskopeNetwork Management SystemsNokia Service ArchitecturePalo AltoRadwareRoutingSegment RoutingSwitchingVmware Velocloud
Software
The role involves troubleshooting network faults, providing expert analysis, collaborating with teams on network changes, and ensuring adherence to best practices while documenting technical findings.
Top Skills:
Application Delivery Controller (F5 LoadbalancerAristaBorder Gateway ProtocolCisco AsaCisco CatalystCisco)Citrix NetscalerFirewall (CheckpointFortigateFortigate)HpIp-MplsL2VpnL3VpnMp-BgpMp-Bgp EvpnNetskopeNetwork Management SystemsNokia Service ArchitecturePaloalto)Radware)Routing & Switching (CiscoSd-Wan (FortinetSegment RoutingVmware Velocloud)Wifi (Aruba
Software
The role involves troubleshooting network faults, providing advanced L2 support, preparing network change documentation, and ensuring adherence to best practices.
Top Skills:
AristaArubaBorder Gateway ProtocolCheckpointCiscoCisco AsaCisco CatalystCitrix NetscalerF5 LoadbalancerFortigateFortinetHpIp-MplsL2VpnL3VpnMp-BgpMp-Bgp EvpnNetskopeNetwork Management SystemsNokia Service ArchitecturePaloaltoRadwareSegment RoutingVmware Velocloud
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
