Functional Analyst - B2B

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COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs

NO SPONSORSHIP (H1B or OPT )

Summary:
The Functional Analyst collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other technical tasks in a timely manner and as per set quality standards.
Responsibilities:

• Collaborates effectively with the agile team to configure package software when applicable
  Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration

• Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly

• Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments

• Gather and document business requirements for new trading partner onboarding and B2B integration projects 

• Configure EDI transactions sets (850, 855, 856, 810, 820, 997, etc.) 

• Serve as functional lead on middleware platforms (SEEBURGER) for configuration, testing, and issue resolution 

• Support root-cause analysis of EDI/B2B transaction errors and drive resolution with internal and external stakeholders 

• Draft and maintain trading partner onboarding documentation, including partner profiles, mapping specifications, and communication protocol setups (AS2, sFTP, HTTPS) 

• Maintain documentation of integration architecture, partner configurations, and standard operating procedures 

• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability

• Translate business requirements into functional specifications for developers and integration engineers 

• Coordinate with trading partners to validate mapping specs, troubleshoot transaction failures, and support go-live testing 

• Provide functional analysis for the domain/software related to Mergers & Acquisitions

• Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality

• Provide production support during non-business hours (team rotating schedule) 

• Ability to adapt to a fast-paced working environment.

Education

• Bachelor's degree in CS or equivalent

Mandatory Experience:

• 2-4 years of experience.

• Basic knowledge of continuous integration / continuous delivery practice

Preferred Experience :

Competencies:

• Demonstrated “agile-development” mindset with strong customer-focus & results-orientation

• Effective interpersonal, teamwork and collaboration skills

• Strong analytical and business problem solving skills

• Strong communication and documentation skills

• Experience in supply chain, retail, healthcare, or manufacturing verticals 

• Familiarity with SQL for troubleshooting transaction data

• Proficient use of Excel, MS Word, and PowerPoint 

• Basic understanding of Scrum, Kanban, and other agile development techniques 

• Prior experience leading partner onboarding for large enterprise implementations 

#LI-HR1          

BENEFITS INFORMATION:

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.