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Job Description
Join our team to build your career in a culture that values innovation, creativity and excellence.
As a Fund Servicing Manager II within the Securities Services Operations team, you will be tasked with the development and management of innovative, secure service solutions to cater to our global clients' needs. Utilizing the latest technology, you will work alongside your team to deliver industry-leading capabilities to our clients and customers, enhancing their ease of doing business with our firm. Additionally, you will be instrumental in promoting growth by refining technology-promoten customer and client experiences, prioritizing user satisfaction, and providing an unparalleled experience.
Job responsibilities:
- Complete operational balancing, reconciliations, and identification of breaks, including matching and sourcing breaks to the correct resolver groups.
- Monitor the aged breaks queue and drive closure through effective investigation and resolution.
- Perform routine inquiries, research, and regular and ad hoc reporting to support operational needs.
- Coordinate with internal business partners and processing hubs to ensure smooth operations and data flow.
- Conduct feeds and data validation, including data upload activities, to maintain data integrity.
- Manage the setup and closure of accounts in the Reconciliations Tool, ensuring accurate account management.
- Assist with systems testing or enhancements and participate in various projects and activities as assigned.
Required qualifications, capabilities and skills:
- Minimum 10 years of work experience in Banking/Finance operations.
- Possesses good analytical skills and strong attention to detail.
- Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
Preferred qualifications, capabilities and skills:
- University graduate, preferably in Finance, Accounting, or a business-related course; CPA License is an advantage.
- Basic knowledge or working experience in the industry, with Funds Services/Reconciliations knowledge as an advantage
- Proficient in using Macros/Queries on MS Excel/Access; additional experience is a plus.
- Six Sigma or related training is an advantage, enhancing process improvement capabilities.
- Familiarity with iRecs/WINS/COSMIC systems is an advantage, supporting operational efficiency.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
