Job Description
Introductory market language
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers
Job Summary
As a Fund Servicing Specialist within the Asset Services team, you will be responsible for the capture, analysis, and notification to clients of event information and deadlines, reconciliation and execution of client instructions to the market, and reconciliation and posting of clients' cash and stock entitlements for Income & COACs. This role provides an opportunity to lead and manage meaningful relationships that deliver an outstanding experience to our customers.
Job Responsibilities
- Oversee the processing and validation of Income and Mandatory Corporate actions, ensuring all income exceptions are investigated and resolved according to schedule.
- Manage the daily operations and workflow within the Asset Services team, optimizing team capacity through effective resource planning, training, and succession planning.
- Ensure completion and sign-off of daily controls and processes, including client service inquiries, cash and stock break management, and event management, while producing key metrics within specified timelines.
- Address and escalate issues related to the Asset Services Department to Operational and Risk leads, and continuously review Standard Operating Procedures to align with new policies and risk management activities.
- Support managers in implementing governance and supervisory controls, document errors and incidents promptly, and organize risk review meetings and key sign-off points.
- Respond to client queries within required SLAs, ensure data accuracy and completeness, and maintain timeliness in governance calls, sign-offs, and quality control files.
- Collaborate with Product Development, Settlements, FX, and Risk teams, provide Associate coverage, and contribute to the strategic development of the asset servicing product by identifying opportunities, conducting analyses, and implementing project structures and governance.
Required qualifications, capabilities and skills
- Possess a B Com, CA, or MBA with a minimum of 3 years of experience in asset servicing or the investment domain, with strong knowledge of financial instruments and fund accounting terms.
- Demonstrate excellent investigation skills with a strong desire to resolve queries, and maintain a focus on meeting tight deadlines effectively.
- Be a supportive team player with high attention to detail, contributing to overall team success and delivery.
- Exhibit clear and effective communication skills, both written and verbal, and possess operational subject matter expertise in areas such as Reconciliation, Settlements, and Trade Support.
- Display drive, energy, and enthusiasm, along with high levels of integrity, operating with open and honest interactions
Preferred qualifications, capabilities and skills
- A background in Reconciliation is advantageous, showcasing the ability to compare transactions/positions and resolve discrepancies, while client service experience in Financial Services is beneficial for effective group management and liaison.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
