Global Application Specialist - Configurators

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The opportunity:

Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come.

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries.

As a Global Configurator Deployment Specialist, you will play a pivotal role in ensuring the smooth operation of our product customization processes. Your responsibilities encompass both configuration governance and master data management.

The primary responsibility of the Global Application specialist is to onboard various Transformer products, into different types of configurators and Web shop.  You are strongly involved in all operational activities and contributes to various areas, from solution design, through testing, deployment, configuration, and development to users' training. 

How you’ll make an impact:

• Lead the deployment and maintenance of configuration data, including product specifications of complex industrial goods, costing, and pricing, collaborate closely with developers in order to ensure business satisfaction.

• Develop business requirements based on company needs, drive ROI assessments for new developments. Rigorously test and validate configuration models and scenarios.

• Work closely with cross-functional teams, including product managers, engineers, and sales, to maintain consistency and accuracy in product configurations, creation of documentations and training material.

• Continuously monitor and analyze configuration performance, incorporating customer feedback for improvements. Provide training and support to factory and sales teams on configurator and web shop utilization.

• Manage cross-functional projects related to configurator and web shop enhancements. Facilitate communication between businesses and IT, resolving conflicts and gaining commitment.

• Determine which requirements are covered by standard functionalities and identify areas for enhancements. Analyze data from configurator and web shop usage to inform decision-making and improve tool effectiveness.

• Manage critical master data objects, such as products, business partners, technical assets, and enterprise structures. Ensure compliance with data standards and policies.

• Perform data cleansing, validation, and enrichment to maintain high-quality master data. Support data migration, integration, and synchronization efforts.

• Address data-related issues promptly and provide data support to stakeholders.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Bachelor’s degree in a relevant field (e.g., Business, IT, Engineering). Experience working within a multinational company and managing cross-regional projects is highly desirable.

• Demonstrated excellence in project management. Solid background in sales and marketing.

• Experience with e-Config and Camos tools is an added advantage. Knowledge of configuration strategies across various business archetypes.

• Technical expertise in configuration and master data management. Established proficiency in SalesForce.com.

• Experience/knowledge in SAP SD, MM, Pricing. Familiarity with MS Project and Jira is beneficial.

• Technical expertise in configuration and master data management tools. Robust problem-solving capabilities and meticulous attention to detail.

• Strong communication skills for effective cross-team collaboration. Previous experience in pricing is highly valued.

• Comprehensive cost modelling and understanding of full cost models (highly advantageous).

• Proficiency in both spoken & written English language is required.