Global Security - Global Workforce Screening Manager

Job Description
Join our team to shape the future of workforce screening. Unlock your potential by leading a team dedicated to ensuring compliance and eligibility. Be at the heart of our operations, driving quality and innovation. As a Global Workforce Screening Manager within the Global Security team, you will report directly to the GWS Manager of Global Workforce Screening Administration. Under limited supervision, you will lead a team responsible for determining access and work eligibility through new hire screening, rescreening efforts for current employees, and contingent workers, ensuring compliance with U.S. and regional laws and JPMC policies. A successful candidate will demonstrate initiative, business management, change management, and project management skills, consistently focusing on delivering quality results.
Job Responsibilities:

• Manage the day-to-day operations of GWS support.
• Understand, manage, and execute JPMC standards, policies, and guidelines related to the screening of candidates, contingent workers, and existing employees.
• Maintain documentation related to processes and adhere to formal change management protocols.
• Participate in various working groups and act as a representative for the screening process.
• Manage daily communication with key stakeholders and internal/external partners.
• Identify process improvements and implement process changes.
• Process screening transactions in a backup capacity.

Required Qualifications, Capabilities, and Skills:

• Minimum of 2 years work experience managing/supervising in an operations environment.
• Intermediate to advanced technical skills in MS Excel & PowerPoint (e.g., Pivot Tables, V-Lookup) required.
• Proven ability to quickly master a complete understanding of internal and external processes and procedures.
• Ability to identify risks and implement controls.
• Demonstrated management skills and partnership building.
• Ability to lead training sessions.
• Ability to handle multiple projects.
• Strong interpersonal and verbal/written communication skills.
• Must maintain a high degree of confidentiality.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.