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Baker Hughes

GTS Upgrades Operational Excellence Senior Leader

Reposted Yesterday
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In-Office
Florence
Senior level
In-Office
Florence
Senior level
The Senior Leader drives operational excellence through continuous improvement, stakeholder coordination, and quality management in GTS Upgrades at Baker Hughes.
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Would you like to lead operational excellence and transformation in a global industrial environment?
 

Do you enjoy driving continuous improvement and customer-centric innovation?
 

Join our GTS Upgrades Team!
 

We are at the forefront of delivering high-impact upgrades and services to our global customers. Our team is responsible for ensuring operational excellence across all functions of the GTS Upgrades organization. From strategy deployment to process transformation, we enable sustainable growth and enhanced customer experience.
 

Create high-quality outcomes!
 

The GTS Upgrades Operational Excellence Senior Leader is responsible for driving the operational excellence of GTS Upgrades through strategy deployment and processes continuous improvement in line with the operational priorities and targets defined for the business.
 

As a GTS Upgrades Operational Excellence Senior Leader you will be responsible for:
 

  • Defining, prioritizing, and leading programs and kaizen events to scale the organization sustainably while enhancing customer satisfaction.
  • Coaching and deploying standard work, lean practices, and training across all key business processes and functions.
  • Coordinating across commercial, project management, engineering, procurement, planning, and quality teams, ensuring alignment with IET and GTS quality systems.
  • Establishing and running operating rhythms and KPIs using the x-matrix framework to monitor and drive performance.
  • Leading cross-functional initiatives to reduce escaping defects, improve responsiveness, and implement effective RCA/NCA and CAPA processes.
  • Owning the Quality Management System (QMS) and the Upgrades Academy.
  • Promoting a culture of continuous improvement and lessons learned across the organization.
  • Reporting progress to UPG leadership and key GTS stakeholders.

Fuel your passion
 

To be successful in this role you will:

  • Have a Master’s degree in Business, Engineering, or a related field with significant experience in process improvement and transformation program management.
  • Bring sound knowledge of business systems and lean frameworks.
  • Be able to demonstrate excellent communication, facilitation, and collaboration skills across all organizational levels.
  • Have proven experience in project or operations management within Gas Tech Equipment / Services environments.
  • Be a proven problem solver with a passion for operational excellence and quality.
  • Be fluent in English and Italian.

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

Top Skills

Business Systems
Lean Frameworks

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