Administer and optimize HubSpot CRM: configure settings, build dashboards, reports, workflows and sequences, manage data imports/exports and integrations, troubleshoot issues, train users, and monitor system performance to ensure data integrity and effective platform usage across teams.
We seek an experienced HubSpot CRM Admin who will manage and optimize HubSpot functionalities, including creating dashboards, reports, and sequences, and handling other technical tasks within the platform. The ideal candidate will have at least two years of hands-on experience working with HubSpot CRM, with the ability to communicate effectively and solve problems. You will act as the go-to HubSpot expert, ensuring the platform is utilized to its full potential across teams.
Job Responsibilities
- Administer and configure HubSpot CRM, ensuring proper setup and alignment with business needs.
- Create and manage custom dashboards, reports, and workflows to support various departments.
- Build and optimize sequences and automation workflows to enhance marketing, sales, and customer service processes.
- Perform regular data imports, exports, and integrations with other tools as needed.
- Troubleshoot and resolve HubSpot-related issues, providing technical support to users.
- Train and support team members on HubSpot best practices, ensuring effective platform usage.
- Stay updated with new HubSpot features and updates, to implement to optimize business processes.
- Monitor system performance, ensuring data integrity and proper usage across teams.
Requirements
- Minimum 2 years of dedicated experience working with HubSpot CRM in a technical or admin capacity.
- Strong understanding of HubSpot's reporting, dashboard, workflow, and sequence-building capabilities.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Strong problem-solving skills with attention to detail and a proactive mindset.
- Experience with HubSpot integrations, APIs, and third-party tool connections is a plus.
- HubSpot certifications are preferred.
Key Skills:
- HubSpot CRM administration
- Reporting and dashboard creation
- Workflow and automation design
- Data management and integrity
- Problem-solving and troubleshooting
- Effective communication across teams
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- Peripherals and Workspace: A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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