Who are Inchcape
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Role Type : Permanant, Full Time
Location : Guindy, Chennai
Purpose of the Job :
Centralised SPOR (“Single Point of Remittance) function within the Onecape HUB focused on servicing customers that require one PIC for financial services globally (contracted and spot calls). This is to include SOA preparation / utilizing FX platforms for payments on behalf of the customers that fall under this product.
This will include ensuring SLA’s/KPI targets are adhered to in accordance with our operational/financial strategy
Key Accountabilities :
- Managing notification of nominated calls under this product and creating jobs in our operational system
- Liaising with agents for upload of PDA’s
- Requesting prefunding from customer where applicable
- Payment preparation to agents for either PDA or FDA payment
- Adhere to SLA timings for different payment types
- Verifying FDA received from LPA within Optic
- Managing FX payments for DA OUT generation
- Sharing DA OUT with customer via agreed method i.e email, customer portal
- Management of funds due from agents and recover accordingly
- Dispute resolution
- Adhere to global bank account verification policy (LOBD)
- Transaction posting within internal accounting system (Unit 4)
- Communication externally and internally
- Escalation on vendors/LPA’s where recoverables are overdue
- Customer reporting to include SOA and recoverables on AR
- Recover hub fee from LPA/customer where applicable
Key Deliverables :
- Maximise working capital by adhering to policies for their financial accountabilities
- Accurate recording of accounting transactions
- Clear communication with internal/external stakeholders
- Maximise FX to contribute towards revenue growth
- Maintain customer relationships
Competency requirements
Direct
Customer Focus
Ethics & Integrity
Organisational Commitment
Health & Safety Compliance
Key
Planning and Delivery
Initiative
Quality Focus
Financial Accountability
Managing Work Processes
Planning and Delivery
Team Work
Management
Establish focus
Knowledge, Experience and Skills :
Essential
- Experience at Business Unit level with excellent communication skills
- Ability to meet deadlines through good time management and allocation of priorities
Desirables
- Experience of working in a target driven environment
- Process oriented
- Understanding of company’s applications including Unit 4
Education and professional qualification :
Essential
- Minimum GCSE or equivalent
Why Inchcape Shipping Services?
We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.
Our values are at the cente of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.
The Power of People - we rely on the strength of local agent knowledge and relationships.
Progress - we adopt new thinking and push for positive change in our industry.
In return, we will offer you:
A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:
• A retirement savings plan
• Life assurance
• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
Plus, much more!
If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!
#ISSthebiggerpicture
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.
Inchcape Shipping Services Chennai, Tamil Nadu, IND Office
Chennai, India
