The Infrastructure Consultant implements IT solutions and monitoring, conducts technical workshops, and maintains Navis customer's IT infrastructure, ensuring service delivery and customer satisfaction in a 24/7 environment.
Job Description:
Responsibilities
- Implement IT Technical solutions with customers using our Implementation Methodology
- Conduct Technical Workshops to customers and constantly improving on the service delivery of these services
- Implementing monitoring solutions for our customers with the ability to train and ensure customers can interpret and understand the overall environments state at any given time
- The Infrastructure Consultant should be well versed in Virtualization Tools and Technology having an in depth understanding of the various features be able to provide expert technical consultancy to our customers
- Implement Navis Technical solutions with customers using our Implementation Methodology
- Assess Technical solution options and define conceptual solution design, in conjunction with client operational and IT systems engineers
- Serve as customer advocate throughout solution design, development, and test phases to ensure delivered solution meets customer objectives
- Assist with building a growing consulting practice to include practice aids and templates for use at multiple clients
- Maintenance and troubleshooting via Technical Services of Navis customer IT Infrastructure, including network hardware and software, servers, DR, storage, WAN/communication links, and cloud hosting.
- Design and maintenance of cloud environments for hosting of Navis N4 software.
- Design, administer, manage, maintain and troubleshoot Navis customer’s IT Infrastructure, including servers, storage, DR, network hardware and software, WAN/communication links and cloud hosting.
- Ready to support Kaleris customers across different geographies.
- Flexible and ready to work in a 24 x 7 x 265 environment (including on standby support / rotational shifts when assigned to customer projects)
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
Cloud Hosting
It Infrastructure Management
Navis N4
Network Hardware
Software
Virtualization Tools
Kaleris Chennai, Tamil Nadu, IND Office
Zenith, Phase III, Unit No: 4 9th floor, CSIR Road , Chennai, India, 600 113
Similar Jobs
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As an Agentic AI Product Manager, you will develop AI agents for supply chain operations, lead product lifecycle, collaborate with teams, and engage with customers.
Top Skills:
AIAPIsDigital Twin TechnologyMlReal-Time Visibility Platforms
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
This entry-level position assists consumers with queries related to credit reports, product troubleshooting, and ensures compliance with regulatory requirements while maintaining communication with leadership.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Care Manager, you will drive team productivity and efficiency, handle escalated issues, train and develop your team, and maintain communication with agents, all while working in a hybrid model.
Top Skills:
Salesforce
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
