Instructional Designer

Zuora University (ZU) is a highly collaborative, fast-moving team responsible for creating product training for customers, partners, and internal ZEOs. We value ownership, continuous learning, open feedback, and delivering high-quality content at speed. As a P2 Instructional Designer, you will support the development of digital learning content, work closely with senior IDs and subject matter experts, and contribute to building engaging, accurate, and learner-friendly product training.

This is an excellent opportunity for someone early in their instructional design career who is eager to learn, contribute, and grow into more independent ownership.

As a P2 Instructional Designer, you will:

• Partner with subject matter experts to gather course content, confirm content accuracy and test courses created.
• Design, develop, and deliver high-quality, engaging, interactive, innovative, technically accurate  training.
• Create assessments to check comprehension.
• Ownership for courses created, update course content to reflect product releases or based on learner feedback.
• Stay up to date with the product features, add-ons, and new releases.
• Deliver instructor-led training on respective product lines in different time zones. 

• Support product updates by revising existing courses and ensuring alignment with new features and releases.
• Use AI tools, storyboarding templates, and authoring tools (Articulate Rise/Storyline, Captivate, Camtasia) to create and refine content.
  

• 2-3 years of experience in instructional design, content development, or related fields.
  
• Understanding of instructional design fundamentals (learning objectives, structure, assessments, engagement strategies).
  
• Hands-on experience with at least one eLearning authoring tool (Articulate Rise/Storyline preferred).
  
• Strong written communication skills with the ability to simplify technical concepts.
  
• Ability to follow structured processes, meet deadlines, and manage multiple small tasks effectively.
  
• Attention to detail and willingness to learn and grow in a fast-paced environment.