Internal Audit Manager- Systems and Technology Audits

Manager , Internal Audits.

Are you bready for a change?

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

About this roll:   

We're expanding our Internal Audit Team and looking for a Manager, Systems and Technology Audits, with experience in the Tech industry and public accounting. This role, reporting to the Senior Manager of Internal Audit, will primarily focus on execution of Toasts’ Sarbanes-Oxley (SOX) program, conducting operational audits, and closely collaborating with our systems, technology, finance, accounting, and compliance teams.

The Manager, Systems and Technology Audits should have extensive knowledge of SOX compliance and internal controls. They should demonstrate a risk-based approach to assessing and addressing significant SOX 404 compliance risks and operational risks. This role requires experience working in a high growth environment and ability to manage regular evolutions to processes and technology. Exceptional project management skills, the ability to multitask, and the ability to find solutions in ambiguous situations are key attributes for this role. The ideal candidate must be capable of conducting audits end-to-end independently and have the ability to acquire and maintain the appropriate technical skills required of the environment. 

Responsibilities for this role include;

• Manage and coordinate Toast's SOX compliance activities, including planning, risk assessments, control design assessments, control testing, deficiency evaluation, and remediation plan development with a focus on systems and technology controls.
• Serve as a risk and internal controls subject matter resource for assigned business process and IT areas during any process, system, or policy changes to ensure SOX compliance.
• Development and execution of audit plans in the areas of assigned responsibility and ad-hoc projects focusing on appropriate risk identification and evaluation of controls against those risks.

• Manage communications with external auditors and Toast Line 1 and Line 2 personnel to coordinate audit requests, perform walkthroughs/testing, evaluate deficiencies, and communicate status and results to key stakeholders
• Contribute to special projects such as process improvements, system implementations, and control redesigns.
• Stay updated on new technical literature relevant to the internal control process (e.g., PCAOB guidance, SEC, COSO), and keep abreast of emerging technology trends and best practices around internal controls.

Do you have the right ingredients:   

Bachelor's degree in AIS, MIS, Engineering, Accounting & Finance  or related field

• Professional certification preferred (CISA, CIA, CISSP other relevant professional certification)
• 5-8 years of experience in a technology audit role
• Subject matter expertise for enterprise/business and home-grown production systems
• Internal or External audit experience with the FinTech and SaaS industry preferred
• Comfortable and highly effective in a rapidly changing systems environment.
• Big 4 advisory / consulting experience preferable
• Experience in designing, monitoring, or evaluating internal controls and SOX compliance programs including knowledge of  Sarbanes Oxley Act and PCAOB Rules
• Ability to work on project teams with diverse skill sets and varying levels of SOX experience
• Strong written and verbal communication skills, project management and analytical skills
• Self-motivated and self-directed; must be comfortable and highly effective in an ambiguous, rapidly changing environment and can artfully distill complexity
• Required to work a hybrid work model from Bangalore office (3 days of work from office)
• Bread puns encouraged but not required

At Toast, we believe that the success of our business and our customers comes only with the success of our employees.  

Our employees are our secret ingredient.  When they are empowered to succeed, Toast succeeds in achieving our mission to enable our community of restaurateurs to delight their guests, do what they love, and thrive.  The restaurant industry is one of the most diverse industries.  We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

At the heart of this is our hospitality mindset of ensuring everyone feels welcomed and included, and our Toast values and behaviors that best define who we are as Toasters.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.