Internal Business Application Manager - Tietoevry Tech Services (m/f/d)

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Are you a responsible and driven person who likes problem-solving and wants to develop at work? Do you want to work for a company that both challenges and cares? Welcome to Tietoevry Tech Services!

We are looking for a Internal Business Application Manager/Service Manager who wants to be part of Tietoevry Tech Services. Tietoevry Tech Services is a true multi-cloud platform provider with a full range of infrastructure choices at scale. We are fueling rapid software development and data innovation with strong security, scalability, speed, and savings for businesses.

We are building a new business IT function and a new team that will be responsible for the Tietoevry Tech Services internal IT needs. The function will be responsible for providing the business IT services to Tech Services business and the whole service lifecycle. The scope covers both core IT capabilities like collaboration solutions, workstations, office network etc. as well as business applications, integrations, and data management.

This is an opportunity to join a team that will create and provide world class business IT solutions and services for a major IT service provider.

When joining Tietoevry Tech Services as a Internal Business Application Manager you will:

• Be responsible for the business IT services in scope of the role end-to-end, including acting as Service Manager for a portfolio of business application services within a CIO organization

• Collaborate with service business owners as the main stakeholders

• Plan business IT service, budget, service roadmap, and delivery set-up

• Manage service(s) development and lifecycle

• Responsible for service quality, user and stakeholder satisfaction

• Responsible for service level and service performance

• Ensure service compliance with internal processes, policies and rules, external compliance requirements and corporate directives (inc. security, privacy, sourcing)

• Lead the needed co-operation in terms of service delivery; internally relationships towards service operations and externally the sub-contractors or third parties chosen to delivery / operate services

Who are we looking for

• Motivating leader and collaborator supporting success of the Tech Services business

• Building and leading successful Business IT services

• Fact based decision making and taking accountability

• Strive for service excellence and satisfaction to the services

• Fluent in the English language both verbal and writing

• Excellent presentation and communication skills

• Experience from the IT industry in similar role is preferrable

• Negotiation skills

• Suitable academic degree

As a person, you are communicative, responsive and a genuine leader with a good ability to collaborate with customers, colleagues, suppliers, and operational functions. In addition to that, we see that you have a great interest in learning new things and have a well-structured way of working as you are responsible for all parts of the application operation with many actors involved.

We offer:

We offer you professional growth, meaningful projects, open culture and an outstanding work-life balance! We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

We also offer:

• Contract is for an indefinite period of time > we count on you!

• work partially or completely remote > work from wherever it suits you

• extra holidays > we have 25 days off plus 2 sick days.

• we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.

• educate yourself > we regularly organize and pay for IT courses, certifications, language training and personal development courses

• 107 CZK meal allowance on top of your salary

• reward for a new colleague > refer another colleague to us and get up to 80,000 CZK

• we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law

• extra work is appreciated > when overtime is needed, we pay more than the law requires

• stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport

• Nordic culture > We believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.

#LI-Hybrid

#LI-TM1

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)