Support the Operational Excellence team to improve process effectiveness, efficiency, and compliance. Assist with implementing and monitoring BMS and SMS, collect and report KPIs, run reports, follow up on open items, promote visual management, and drive continual improvement using Lean, Six Sigma, and ISO practices.
Flatirons Solutions is looking for an Intern in Process Excellence for our Operational Excellence team at our Chennai, India office office. Are you passionate about driving business performance by using a systematic approach?
The Intern will be part of the Operational Excellence team and report to the Process Excellence Specialist. The OpEx team is responsible for driving effectiveness, efficiency, and compliance throughout the entire company. We don’t tell teams what to do. We are here to help what teams do, better!
Key Responsibilities
We are looking for someone who:
· Has a genuine interest in developing a career in Process Improvement, Quality Management, and/or Operational Excellence
· Has a passion for improving business and process performance
· Has a basic understanding of various standards and methodologies to drive results, such as IS0 9001, Quality, Lean, Kaizen, Six Sigma
· Is happy to assist all departments, functions and team improve effectiveness and efficiency.
· Is prepared to hold others accountable for process compliance across all departments, functions, and teams.
· Is eager to assist the organization in implementing and monitoring the Business/Quality Management System (BMS), the Supplier Management System (SMS), Customer Satisfaction, and continual improvement.
· Has the propensity to adhere to and enforce compliance to policies, procedures, and requirements
· Understands the importance and benefits, and is an advocate of Visual Management
· Prefers to define, collect, report, analyze, and act upon key performance indicators (KPI) for the BMS and SMS
· Is undeterred by tedious or repetitive tasks like running reports or following up on pending or open items.
· Has good verbal and written communication skills.
· Is self-motivated and operates with a high level on integrity
Skills, Knowledge and Expertise
What you need to know (experience requirements):
· A bachelor’s degree or pursuing a final year degree in Engineering or Business, Quality Management, Quality Assurance
· Basic understanding of the ISO 9001 standard
· Basic understanding of continual improvement tools such as:
o Lean
o Six Sigma
o Voice of the Customer
o Visual Management
· Good understanding of and experience with the features of Microsoft Office (Word, Excel, PowerPoint, Outlook) and other web-based applications
What will set you apart:
What will set you apart:
· Knowledge of Agile or SAFe
· Knowledge of Information Security such as the ISO 27001 standard
· Knowledge of Capability Maturity Model Integration (CMMI)
· Knowledge of Net Promoter Score
About
At Flatirons Solutions, we play a critical role in keeping aircraft safe, serviceable, and—most importantly—flying. Our software ensures that more than 350 million passengers travel safely every year. If you’re passionate about technology, innovation, and solving real-world challenges that make a difference, you’ll feel right at home here.Who We AreWe’re a global team of nearly 400 professionals across the U.S., Europe, and India, united by a shared mission: Turning Content into Knowledge. At Flatirons, you’ll join a diverse group of thinkers, builders, and innovators who thrive on autonomy, creativity, and collaboration. We value curiosity and initiative—every idea counts, and every contribution moves us forward.We offer competitive salaries and comprehensive benefits, flexible work environments and remote opportunities, and a culture that values both excellence and balance.What We DoWe use cutting-edge XML and 3D technologies to transform complex technical data into powerful tools that help aviation and aerospace professionals do their jobs with precision and confidence. Our solutions ensure that maintenance teams and manufacturers have the right information at the right time—supporting safe, compliant, and efficient operations across the globe.Our Customers & PartnersOur customers include some of the world’s largest airlines and most successful aerospace and defense manufacturers. We help Manufacturers produce and manage technical data for aircraft, engines, and components and Airlines streamline and deliver mission-critical maintenance and operational information.Together, we’re transforming how the aviation industry manages information and ensures safety.Why Join Flatirons?When you join Flatirons, you’re not just taking a job—you’re joining a mission to shape the future of aviation and aerospace. You’ll have the freedom to innovate, the support to grow, and the opportunity to see your work make a global impact every day.We’re looking for curious minds and passionate problem-solvers who want to make technology work smarter for the world’s most vital industries.Equal Opportunity EmployerFlatirons Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion or belief, sex, sexual orientation, gender identity, disability, age, marriage, civil partnership, pregnancy, maternity, or protected veteran status.
Flatirons Solutions Chennai, Tamil Nadu, IND Office
S.No.283/1B2, Old Mahabalipuram Rd, Third Floor, Door No.141 , , Chennai, Tamil Nadu, India, 600041
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