Gigmo Solutions Logo

Gigmo Solutions

IT Support Expert

Sorry, this job was removed at 03:39 p.m. (IST) on Wednesday, Jan 14, 2026
Be an Early Applicant
Remote
Hiring Remotely in India
Remote
Hiring Remotely in India

Similar Jobs

2 Hours Ago
Remote or Hybrid
India
Senior level
Senior level
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Leads multiple aerospace datalink product development teams in Bangalore, overseeing avionics system and software design, program execution, budgets, quality, delivery, and customer support. Drives Agile transformation, cost and cycle-time reduction, digital engineering initiatives, innovation, common avionics products, strategic planning, talent development, and performance culture. Requires deep avionics expertise, aerospace software development experience, knowledge of DO-178B/C and ARP4754A, and substantial people and technical leadership.
Top Skills: AgileAIArp4754AAutomationAvionicsDigital ThreadDigital TwinHoneywell Operating SystemLean Product DevelopmentModel-Based Systems Engineering (Mbse)Rtca Do-178B/C
5 Hours Ago
In-Office or Remote
Expert/Leader
Expert/Leader
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead the technical direction for Atlassian’s multi-cloud Kubernetes, compute, and AI/ML infrastructure platform. Design fleet architectures, Kubernetes control planes, operators, progressive delivery, workload isolation, autoscaling, and cost optimization. Drive reliability, security, compliance, and AI infrastructure capabilities across GPU clusters, networking, and parallel filesystems. Lead cross-team initiatives, influence global engineering leaders, establish architectural standards, and mentor senior engineers.
Top Skills: Amazon Fsx For LustreArgocdAWSAws EfaCncfCrossplaneEksFedrampFirecrackerGCPGcp ParallelstoreGitopsGkeGoGpudirectGvisorInfinibandInfrastructure As CodeJavaKubernetesLustrePythonRdmaTerraform
5 Hours Ago
In-Office or Remote
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and ship native Android security and audit features for Atlassian Guard. Own mobile capabilities from design through testing, rollout, and production support while partnering with backend, platform, and product teams. Improve performance, reliability, and developer experience; protect sensitive customer data; contribute to frontend web work when needed. The role requires Kotlin, Android architecture, testing, CI/CD, authentication protocols, and reactive programming expertise.
Top Skills: AndroidAndroid StudioCi/CdEspressoGitGradleJunitKotlinOauthOidcRxandroidRxjavaSAML

Gigmos has successfully disrupted  technical customer support in 4 years of its existence. We are now taking things to the next level by building a universe-class platform that requires us to reimagine how technical support should be delivered. This would be a game changer in the industry with the latest technology embraced and fine-tuned to perfection. It is a complete rethink. If you are a rock star software product business analyst and want to be part of the future then read on and apply.  

   

Job Summary 

The IT Support Executive will be responsible for providing technical assistance, troubleshooting IT issues, and ensuring smooth functioning of all systems, networks, and hardware across the organization. The role involves responding to user queries, resolving technical problems, and supporting day-to-day IT operations. 


Role Description 

  • Provide first-level technical support for hardware, software, and network issues. 
  • Respond to user queries via phone, email, or ticketing system. 
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment. 
  • Troubleshoot system and network problems; diagnose and resolve hardware/software faults. 
  • Support installation and configuration of operating systems, applications, and updates. 
  • Monitor and maintain computer systems, networks, and IT infrastructure. 
  • Set up new user accounts, email IDs, and access permissions. 
  • Ensure data backup, antivirus updates, and system security compliance. 
  • Maintain records of IT assets, maintenance logs, and ticket resolution. 
  • Assist with onboarding IT setup for new employees. 
  • Provide remote support when required. 
  • 2–5 years of experience in IT support or service desk roles. 
  • Strong knowledge of Windows OS, MS Office, networking fundamentals, and system configurations. 
  • Hands-on experience with hardware installation and troubleshooting. 
  • Familiarity with LAN/WAN, routers, switches, and Wi-Fi troubleshooting. 
  • Good understanding of antivirus, security tools, and backups. 
  • Excellent communication, problem-solving, and customer service skills. 
  • Ability to prioritize tasks and work under minimal supervision. 

Skills Required 

  • Experience with ticketing tools (e.g., Jira, Freshdesk, ServiceNow). 
  • Basic understanding of cloud services (Microsoft 365, Google Workspace). 
  • Knowledge of IT asset management and documentation. 

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account