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EBO Accounts Receivable (India)
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Clearance Required:
Accounts Receivable (AR) Associate
Key Responsibilities
- Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies.
- Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports.
- Conduct research to identify and resolve customer accounts receivable issues. Contact US Health insurance companies to resolve issues related to Denials and Underpayments.
- Proactively initiate and follow up on calls to determine the status of claims in the queue. Take timely and appropriate action on claims to ensure accurate resolution.
- Prioritize and address pending claims in the aging queue, making necessary physical calls, and ensuring compliance with international standards and HIPAA regulations. Maintain thorough and up-to-date documentation in claims billing summary notes.
- Manage denials, rejections, and Letters of Authorization (LOAs), implementing required corrections to claims.
- Adhere to the organization’s information security policies, ensuring the confidentiality, integrity, and availability of information assets.
- Promptly report any information security incidents to the appropriate authorities.
Qualifications
- Strong problem-solving skills with a focus on active listening and resolution. Effective team collaboration abilities.
- Proven track record of delivering high-quality results. Meticulous attention to detail and accuracy.
- Ability to quickly learn and adapt to new concepts. Excellent written and verbal communication skills.
- Flexibility to work in shifts, including nights.
Accounts Receivable (AR) Associate
Key Responsibilities
- Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies.
- Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports.
- Conduct research to identify and resolve customer accounts receivable issues. Contact US Health insurance companies to resolve issues related to Denials and Underpayments.
- Proactively initiate and follow up on calls to determine the status of claims in the queue. Take timely and appropriate action on claims to ensure accurate resolution.
- Prioritize and address pending claims in the aging queue, making necessary physical calls, and ensuring compliance with international standards and HIPAA regulations. Maintain thorough and up-to-date documentation in claims billing summary notes.
- Manage denials, rejections, and Letters of Authorization (LOAs), implementing required corrections to claims.
- Adhere to the organization’s information security policies, ensuring the confidentiality, integrity, and availability of information assets.
- Promptly report any information security incidents to the appropriate authorities.
Qualifications
- Strong problem-solving skills with a focus on active listening and resolution. Effective team collaboration abilities.
- Proven track record of delivering high-quality results. Meticulous attention to detail and accuracy.
- Ability to quickly learn and adapt to new concepts. Excellent written and verbal communication skills.
- Flexibility to work in shifts, including nights.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Guidehouse Tharamani, Tamil Nadu, IND Office
2nd floor, Ramanujan IT SEZ TRIL Infopark, Rajivgandhi Salai , Tharamani, Taramani , India, 600 113
