Paytm Payments Services Limited
Key Accounts Manager - Team Lead - EDC - Chennai
Be an Early Applicant
Lead key account activities for Paytm’s EDC retail business by increasing device sales among merchants. Identify and onboard quality merchants, minimize fraud and chargeback risks, resolve high-risk issues, generate leads through networking and cold calling, and collaborate with business and technology teams to address bottlenecks. The role requires B2B field sales, negotiation, communication, technology awareness, and frequent movement within assigned micro-markets.
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Expectations/ Requirements
● The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
● The role will require physical movement into micro markets, identifying and selling to good quality merchants.
● Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
● Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
● Seek references of other good merchants from the converted clients
● Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
● Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role
● Identify and meet potential clients by growing, maintaining and leveraging your network.
● Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
● Understanding of Technology and User Experience
● Should possess good communication, sales and negotiation skills
● Willingness to experiment and improve continuously
Education: Applicants must possess bachelor’s degree or above .
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