We are looking for an experienced Lab / Network Operations Support Engineer to manage and support lab infrastructure, network operations, and day-to-day operational activities. The role requires strong technical expertise in networking and telecom systems, along with effective coordination with IT, vendors, and internal stakeholders to ensure uninterrupted lab operations.
ResponsibilitiesManage and support day-to-day lab and network operations to ensure high availability and reliability
Install, configure, power up, and maintain network and telecom equipment as per lab and project requirements
Plan, implement, and support lab network setups, including IP addressing, VLAN configuration, and basic routing and switching
Coordinate with IT teams for intranet access, third-party connectivity, and network modifications
Perform operating system installations, configuration, and regular security patch updates
Monitor lab operations including network performance, temperature, power, and surveillance systems, and take proactive actions to prevent issues
Handle incident and service tickets, ensure timely resolution, and adhere to defined SLA commitments
Provide first-level troubleshooting and coordinate with relevant teams for advanced issue resolution
Support vendor management activities, including coordination, follow-ups, and issue tracking
Assist with order management, procurement coordination, and delivery tracking for lab equipment and infrastructure
Maintain accurate documentation, asset inventory, and lab operational records
Ensure compliance with lab safety, security, and operational processes
Communicate effectively with cross-functional teams and demonstrate ownership and a proactive attitude in all responsibilities
You Have :
- B.E / B.Tech in Electronics / CSE or an equivalent technical discipline
- 5–6 years of hands-on experience in the Networking and Telecom domain
- Technical & Operational Responsibilities
- Strong working knowledge of networking fundamentals including IP addressing, VLANs, and basic routing and switching concepts
- Installation, configuration, power-up, and maintenance of Network and Telecom equipment
- Hands-on experience with operating system installation, configuration, and security patch updates
- Proficient in ticket handling, incident management, and clear understanding of SLA concepts
- Continuous operations monitoring, including network health, temperature, power, and surveillance systems
- Lab network planning, setup, and coordination with IT teams for new network requests or modifications, including intranet and third-party connectivity
- Support lab infrastructure expansion and changes while ensuring compliance with internal processes and security guidelines
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
