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American Express Global Business Travel

Lead Analyst - German

Posted 3 Days Ago
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In-Office
Gurugram, Haryana
Junior
In-Office
Gurugram, Haryana
Junior
Reviews and quality-checks GDS and mid-office records, validates invoices, resolves discrepancies, reconciles card and supplier transactions, captures missing invoice information, and recovers client receivables. The role also reviews BTA card statements, provides client-specific transaction details, and serves as a German-language expert. It requires travel reservation and ticketing experience, GDS expertise, strong communication and problem-solving skills, attention to detail, and afternoon or evening shift flexibility.
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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

  • Review GDS and mid-office system (AGM) and QC the PNR to validate the invoice
  • Fix the discrepancies in Invoice to charge / collect receivables from client
  • Capture the Invoice in GDS and in Mid office system as per the information provided by the front end team
  • Card reconciliation as per the actual transaction spend (BSP/Car/Rail/LCC/Lodging) and capture the missing information using the tools like GDS/Mid office system to recover the receivables from Client
  • Review Supplier invoices as per the actual transaction spend and capture the missing information using the tools like GDS/Mid office system to recover the receivables from Client
  • Provide card reconciliation and capture the missing Invoices in the system and provide them to the clients
  • Review the BTA card statement and provide the client specific information using the GDS
  • German language expert

What We're Looking For  


  • Degree / Graduate is must with at least 1-3 years of relevant experience in Reservation & Ticketing in Travel  and /or Airlines industry
  • Good Knowledge of GDS system (e.g.: Galileo / Amadeus/ Abacus) is mandatory
  • Good verbal and written communication and interpersonal skills
  • Good problem solving skills and  attention to details
  • Customer focused and driven to helping others is a necessity – will to serve
  • Should be well verse with German Language in verbal and written
  • Should be comfortable working in afternoon / evening shifts

     

Location

Gurgaon, India

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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