Lead Application Engineer

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do

• This is a critical role reporting into the Head Smart Infra  projects at JCI. The role holder will be responsible for planning, implementation and Technical administration of multiple projects. Person will be responsible for solution design, review, implementation, and support on projects.
• Candidate must have experience on routing, switching, SDN, firewall, load balancers, local area networks (LANs), wide area networks (WANs), Data Centre Virtualization, Storage and other data communication systems. He will be responsible for maintaining and developing network security standards, procedures and security risk mitigation.
• The role holder will also be responsible for project POC, UATand Delivery of projects and operations.
• In addition to the above, the role holder will be required to manage multiple projects on an ongoing basis.
• Role holder with CCNP, CCIE, JNCIA, JNCIS-SP, VMWare or equivalent certificate will be preferred.
• Should have the basic understanding of Electrical power calculation for ICCC DC and Junctions

How you will do it

• Data Center design, implementation and operations including new technology like ACI, SDW and SDA
• Network engineering, operations and network performance analysis skills
• Deployment of network security layers including Anti-DDoS, Firewall, IPS, Sandboxing, WAF, NAC, End Point Security Etc.
• Data center virtualization technology: VMWare/Hyper-V
• Knowledge of drafting HLD, LLD and other documents
• This role needs a thorough knowledge of Applications functional structure and API/ SDK use case designing as per the client requirement.
• The role needs a further thorough understanding of Smart city System and tools like, ATCS, ITMS, ANPR, RLVD and ICCC applications like Cisco Kinetics, Trinity-iot system, Fluent grid actilligence system, Nirasys omni dash system etc.
• Smart City environment understanding and deployment experience.
• Responsible for designing and implementing short and long term strategic goals for Data Center projects including smart/safe city and other project.
• In addition, job holder should have excellent interpersonal skills, communicate effectively (both verbally and in the written sense) and be capable of presenting technical and presentation material to clients and the project team
• Create and develop plans for investing in Data Center deployment that will increase cost effectiveness and flexibility.
• Device Configuration and Patch management
• Provide third-level support by way of troubleshooting performance and system issues, working with vendors and system integrators, running and analysing reports, daily network checks
• Provide meaningful and timely reporting,
• Assess, debug and resolve IT issues and escalations in a timey manner, showing an appropriate sense of urgency and ability to prioritize work when multiple issues are presented simultaneously.
• Taking ownership of faults and managing them in a logical and methodical manner.
• Ensuring all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate.
• Identify and escalate repeat issues or service risks into service management teams.
• Sharing knowledge with team colleagues
• Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational
• Resolve all the Vulnerabilities in a timely manner as per the vulnerability report received from SAG

What we look for

• B.E. Electronics Communications/Electrical/Computer Sciences or equivalent, post graduate (M.Tech/M.E) will preferred.
• CCNA/CCNP/CCIE and VMWare or equivalent certified.
• Minimum 10+ years of IT Network infrastructure experience
• Must have hands on experience on Network, Storage, Servers and Data Center,DR  deployment
• Proven experience in the areas of Network and security operations, vulnerability management.
• Prior experience interfacing and working with senior management
• Proven track record in process and procedure development and execution.
• Should have good understanding of technical document like FRS-SRS, HLD-LLD, UAT test report, SOP workflow of applications for any of the project with excellent problem solving and reporting skills.
• Must have hands on experience on Smart city System and tools like, ATCS, ITMS, ANPR, RLVD, ICCC application.
• Ability to work in an individual contributor capacity and influencing without authority across departmental boundaries.
• Travelling 50% PAN India

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou