Job Description:
Job Description: Lead – Software Engineer
The Role
The Workplace Investment Stability & Automation Engineering Center of Excellence (COE) looking for a utility player has strong communication, highly customer obsessed, solid engineering with production support experience.
In this role, individual will be responsible for leading the environment stability in line with the WI Center of Excellence group’s roadmap & aligning to WI, HCG and other business unit needs and the response to issues across all the business units from managed environment stability perspective.
The Expertise and Skills You Bring
- A Bachelor’s or master’s degree in Computer Science, Software engineering or related field
- At least 6 years of experience working in sophisticated production environment, on-Prem and Cloud
- Should have experience in coordinating and triaging incidents within the managed environments, with ITIL practice knowledge to support the day-to-day operations
- Experience with monitoring/observability tools such as CloudWatch, Datadog/Splunk, ELK stack.
- Knowledge of CI/CD pipelines stacks like Github, Jenkins, Maven, Docker, Artifactory, Kubernetes, Udeploy
- Hands-on Experience with Public Cloud environments, preferably AWS and Azure.
- Ensuring all agreed to operational policies and procedures are adhered to.
- Leading the coordination with stakeholders through resolution of the incident. Closely partnering and collaborating with Infrastructure, Engineering, Operations, Squads and Business Leadership to ensure alignment across the business.
- Capability to partner with Operations and Stakeholders on stability opportunities based upon reporting/trending findings as well as operational readiness
- Ability to quickly learn new concepts and technologies to support day to day operations
- Customer orientated personality exhibiting professionalism and enthusiasm
- Demonstrate ability to form trusted working relationships with business unit stakeholders through collaboration and enhanced effective communications
- Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams
Good to have Skills
- Hands-on Experience in Python, Unix scripting or related programming languages
- Analytical & detail orientated thought process with the ability to take methodical approach to activities such as data analysis & stability trending.
The Value You Deliver
- Bring Stability and Efficiencies to WI Squads and Operations to accelerate development life cycle
- An automation mentality to drive platform stability approaches
- Streamlining processes, optimizing workflows, introducing new features with positive business impacts
- Bring together technical, procedural, and financial data to reduce toil and increase efficiency
- You will execute plans for technical standardization and process refinement within the Stability and Automation engineering organization, especially for Operations and Squads.
- Must bring flawless execution and results in role of organizational navigator and collaborator.
- Actively learning, sharing insights, industry practices and developments, within your area of expertise
- Impactful, with a passion for contributing to continuing enhancement of our engineering capabilities with a focus on excellence
The Team
The WI QE Center of Excellence (COE) is passionate about driving WI organizational’ s technological innovation initiatives and improvements which accelerates the squad, operational efficiencies and improve the customer experience. The mission of the COE is engineering excellence across the WI business with focus areas on engineering effectiveness, engineering measurement and maturity, engineering innovation and engineering culture and craft.
Location: TRIL, Chennai
Timing: 11AM to 8PM
Certifications:
Category:Information Technology
Top Skills
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
