Manage end-to-end export, import, domestic, and project logistics operations for industrial products. Coordinate freight forwarders, customs brokers, transporters, warehouses, customers, and internal teams. Oversee shipment planning, documentation, customs clearance, compliance, vendor performance, freight negotiations, cost optimization, and delivery tracking. Lead resolution of shipment exceptions while maintaining KPI performance, accurate records, and audit readiness.
Department
Logistics / Packing & Shipments
Position Summary
Manage end-to-end Export, Import, and Domestic Logistics operations for project shipments, valves, spares, and engineered products. Ensure timely shipment execution, regulatory compliance, freight optimization, customs clearance, documentation accuracy, and coordination with customers, freight forwarders, customs brokers, transporters, warehouses, and internal stakeholders.
Key Responsibilities
Export Logistics Management
- Manage end-to-end export shipments by Air, Sea, Courier, and Multimodal transportation.
- Coordinate shipment bookings with freight forwarders and shipping lines.
- Review and approve export documentation including:
- Commercial Invoice
- Packing List
- Shipping Bill
- LUT
- Certificate of Origin
- Fumigation Certificate
- End User Declaration
- SCOMET related documents
- Monitor shipment milestones from cargo pick-up until customer delivery.
- Ensure compliance with customer-specific and country-specific export requirements.
Import Logistics & Customs Clearance
- Coordinate international imports and monitor shipment status.
- Review BOE checklists and customs documentation.
- Support EOU, IGCR, duty exemption and bonded import processes.
- Liaise with customs brokers and freight forwarders for customs queries, OOC, BOE filing, and cargo delivery.
- Ensure timely clearance to avoid demurrage, detention, and storage charges.
Freight Forwarder & Vendor Management
- Evaluate freight quotations and transit time options.
- Negotiate freight rates and service conditions.
- Manage relationships with logistics service providers.
- Track logistics provider performance.
- Resolve operational escalation and shipment exceptions.
- Support RFQ activities and logistics cost optimization initiatives.
Shipment Planning & Execution
- Plan shipment schedules based on project requirements.
- Coordinate cargo readiness, vehicle arrangement, and transporter deployment.
- Monitor container stuffing, trailer loading, e-seal management, and cargo securing activities.
- Ensure shipment movements meet customer delivery commitments.
- Coordinate urgent and critical project shipments.
Documentation & Compliance
- Review shipping checklists before customs filing.
- Maintain accurate shipment records and logistics documentation.
- Ensure GST, IEC, E-Way Bill, and customs compliance requirements are fulfilled.
- Verify shipping documents before cargo dispatch.
- Support audits related to EXIM and logistics operations.
Stakeholder Coordination
- Act as a central point of contact between:
- Customers
- Project Teams
- Purchasing
- Manufacturing
- Packing & Shipping
- Finance
- Freight Forwarders
- Customs Brokers
- Communicate shipment status, delays, risks, and action plans.
- Escalate critical issues to management and drive closure.
KPI Ownership
- On-time Shipment Dispatch
- On-time Delivery Performance
- Freight Cost Savings
- Customs Clearance Lead Time
- Documentation Accuracy
- Logistics Compliance Adherence
- Freight Forwarder Performance
- Customer Satisfaction
- Reduction of Detention/Demurrage Costs
Required Competencies
- Export & Import Operations
- Customs Procedures
- Freight Forwarding Management
- EXIM Documentation
- Project Logistics
- Transportation Management
- Vendor Management
- SAP/ERP Knowledge
- Cost Optimization
- Negotiation Skills
- Team Leadership
- Stakeholder Management
- Problem Solving & Risk Management
Preferred Experience
- 8-10 years in Logistics, EXIM, Freight Forwarding, or Supply Chain Operations.
- Experience in Engineering, Manufacturing, Valve, Oil & Gas, EPC, or Industrial Equipment industries.
- Strong understanding of Air Freight, Ocean Freight, Customs Clearance, EOU, and Export Compliance processes.
Key Skills Required – Logistics Process (Export, Import, EXIM & Domestic Logistics)
1. EXIM & Trade Compliance
- Export and Import Operations
- Customs Regulations & Procedures
- DGFT, FEMA, GST, LUT Compliance
- Shipping Bill & Bill of Entry (BOE) Management
- SCOMET and Regulatory Documentation
- Incoterms 2020 Knowledge
- International Trade Compliance
2. Logistics & Freight Management
- Air Freight Operations
- Ocean Freight Operations
- Domestic Transportation Management
- Freight Forwarder Coordination
- Shipping Line & Carrier Management
- Project Cargo Logistics
- Container Planning & Shipment Execution
- Warehouse and Distribution Coordination
3. Documentation Management
- Commercial Invoice & Packing List Review
- Certificate of Origin Management
- BL / AWB Documentation
- Customs Clearance Documentation
- E-Way Bill Processing
- Documentation Accuracy & Compliance Control
- Audit Documentation Management
4. Planning & Project Management
- Shipment Scheduling
- Cargo Readiness Planning
- Delivery Tracking & Monitoring
- Risk Assessment & Mitigation
- Critical Shipment Management
- Project Logistics Coordination
- KPI Monitoring & Reporting
5. Commercial & Cost Management
- Freight Cost Analysis
- RFQ Evaluation & Vendor Selection
- Rate Negotiation
- Budget Management
- Logistics Cost Optimization
- Demurrage & Detention Control
- Savings Initiative Management
6. Systems & Digital Skills
- SAP / ERP Knowledge
- Microsoft Excel (Advanced)
- Shipment Tracking Systems
- Logistics Reporting & Analytics
- ODeX and Port Community Systems
- Digital Documentation Management
7. Leadership & People Skills
- Team Leadership
- Coaching & Mentoring
- Performance Management
- Team Coordination
- Resource Planning
- Decision Making
- Conflict Resolution
8. Business & Communication Skills
- Stakeholder Management
- Customer Relationship Management
- Vendor Relationship Management
- Negotiation Skills
- Cross-functional Coordination
- Effective Communication
- Escalation Management
9. Personal Competencies
- Problem Solving
- Analytical Thinking
- Attention to Detail
- Accountability
- Time Management
- Proactive Approach
- Result Orientation
- Continuous Improvement Mindset
Executive Summary for JD
Core Competencies: EXIM Operations | Customs Compliance | Freight & Transportation Management | Export & Import Documentation | Project Logistics | Cost Optimization | Vendor Management | SAP/ERP | Team Leadership | Stakeholder Management | Negotiation | Problem Solving | Continuous Improvement.
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