Manager, Digital Transformation Enablement

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Manager, Digital Transformation Enablement is a management role, responsible for playing a pivotal role in ensuring the successful execution of digital transformation programs.
This role collaborates with various teams to promote the adoption and enablement of new technologies, processes, and strategies that drive organizational efficiency and innovation.
The Manager, Digital Transformation Enablement is responsible for leading and managing a digital transformation / information technology team fostering a collaborative and innovative team culture focused on operational excellence.

What you'll be doing

Key Responsibilities:

• Collaborates with senior management/leadership to define and execute the digital transformation enablement strategy aligned with business goals and industry trends.
• Identifies opportunities for digital transformation initiatives that enhances operations, customer experiences, and competitiveness.
• Manages end-to-end execution of digital transformation projects, including planning, implementation, monitoring, and reporting.
• Ensures projects are delivered on time, within scope, and meet defined success criteria.
• Works closely with cross-functional teams, including IT, marketing, operations, and finance, to drive alignment and adoption of digital initiatives.
• Promotes the adoption of new digital technologies, tools, and platforms to enhance business processes, productivity, and customer engagement.
• Develops change management strategies to guide teams through transitions during digital transformation projects.
• Provides guidance and support to employees to ensure seamless adoption of new processes and tools.
• Uses data analytics and performance metrics to measure the impact of digital initiatives and identify areas for improvement.
• Develops and delivers training programs to empower employees to effectively use new digital tools and technologies.
• Communicates project updates, benefits, and progress to stakeholders at all levels.
• Collaborates with external partners, vendors, and technology providers to leverage their expertise and resources.
• Identifies potential risks associated with digital transformation initiatives and develop mitigation strategies.
• Identifies opportunities for process optimization, automation, and innovation to enhance the effectiveness of digital initiatives.

Knowledge and Attributes:

• Advanced understanding of business strategy and the ability to align digital transformation efforts with organizational goals is vital.
• Advanced ability to use data and analytics to make informed decisions, track the progress of digital initiatives, and identify areas for improvement.
• Ability to collaborate and build relationships with executives, department heads, and other stakeholders to gain buy-in and support for digital transformation efforts.
• Advanced knowledge of industry-specific regulations, compliance requirements, and best practices related to digital transformation.
• A forward-thinking mindset that embraces innovation and the ability to adapt to rapidly evolving technologies and market conditions.
• High ethical standards and integrity, particularly when handling sensitive data and managing organizational change.
• Advanced track record of delivering measurable results and achieving business outcomes through digital transformation initiatives.
• Advanced understanding of digital technologies, emerging trends, and their application in business contexts.
• Proven ability to collaborate with cross-functional teams, influence stakeholders, and drive organizational change.
• Project management skills to oversee multiple initiatives and ensure timely execution
• Advanced understanding of risk management, data security, and compliance considerations in digital transformation.
• Passion for driving innovation and helping teams embrace digital transformation

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology, Business, or a related field.
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous.
• SIAM – Service Integration and Management Foundation would be advantageous.

Required Experience:

• Advanced proven experience in a similar role within a global Information Technology organization.
• Advanced proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment.
• Advanced experience in successfully leading digital transformation initiatives and driving adoption across an organization is imperative.
• Advanced proven leadership experience related to digital transformation, change management, or technology adoption.
• Advanced proven experience in leading and managing a digital transformation / information technology team.
• Advanced demonstrated experience in leading and managing cross-functional teams.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.