Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet-based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business across the US and internationally.
Responsibilities:
The Manager, Payroll Operations will oversee the blended payroll Tax Operations and POET team in Chennai. The ideal candidate will have proven experience in building and managing a high performing team. This position will serve to assist in creating and ensuring success of OKRs. The Manager, Team Suite Operations will oversee a team that will manage client tax deposits, system corrections, and various banking and benefit functions.
- Educate, manage, train, coach and mentor a team of 8-12 payroll operations specialists
- Monitor and audit workflow efficiency to identify trends and process improvement opportunities
- Regularly evaluate employee performance and ensure accountability.
- Drive team success of periodic Objective and Key Results (OKR)
- Provide subject matter expertise related to payroll operations and tax filing.
- Oversee Tax Operations process to ensure amended payroll tax returns are filed timely.
- Responsible for building, maintaining, and occasionally presenting data on key team performance indicators to stakeholders including senior leadership.
Requirements
- 4 plus years of payroll tax experience
- 2 plus years of experience owning a process or team project
- Experience mentoring or being a peer leader
- Demonstrated strong communication, interpersonal and analytical skills including ability to work with all levels of Management
- Solution-oriented with proven ability to drive results
- Proficient in Microsoft Excel
- Ability to perform multiple tasks, in high paced and fluid environment, and effectively manage time
- Periodic communication with the Client Support team (internal)
- Daily communication with tax team (internal)
- Periodic communication with payroll engineering team (internal)
- A minimum of a bachelor's degree is required.
- This role follows a hybrid work model, requiring a minimum of two days per week in the office
- Shift timings from 2pm-11pm
Special Sauce* (Non-essential Skills/Nice to Haves)
- Experienced with MasterTax is a plus
- Payroll Service Provider Experience Preferred
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
Toast Chennai, Tamil Nadu, IND Office
Toast’s office in Chennai is filled with innovation, passion, and creativity. With its exciting tech scene and unique restaurant culture, Chennai has been a perfect place to help us further expand globally.
