Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
As the Manager, User Experience Design, you will play a dual role as both an individual contributor and a people manager. As a designer, you will execute the design lifecycle for one or more software features, creating user-centered experiences that help our customers automate complex business processes. As a manager, you will guide and develop a team of UX designers, assessing their performance against Appian's values and helping them grow in alignment with company needs. This is an opportunity to shape both the product and the people who create it.
This role is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
Key responsibilities:
- Feature Design Execution: Own the end-to-end design process for assigned features, from research and ideation through prototyping, testing, and implementation. Create wireframes, mockups, prototypes, and detailed implementation specifications that guide engineering teams.
- User Research & Testing: Conduct user research, usability testing, and design validation activities to ensure features meet user needs and business objectives. Synthesize insights into actionable design decisions.
- Cross-Functional Collaboration: Partner closely with product managers, engineers, and other stakeholders throughout the design lifecycle. Participate in design reviews, sprint planning, and feature definition sessions.
- Team Leadership & Development: Manage and mentor a team of UX designers, providing regular feedback, career guidance, and performance assessments. Model Appian's values of Intensity and Excellence in your work and interactions.
- Performance Management: Assess your team members' performance against Appian's values and design standards. Identify areas for growth and create development plans that align individual capabilities with company needs.
- Design Quality & Standards: Ensure your team's work meets Appian's design standards and contributes to a cohesive product experience. Champion design best practices and contribute to the evolution of our design system.
- Resource Planning: Work with Product leadership to balance team workload, prioritize projects, and ensure efficient delivery of design work across multiple features or products.
To be successful in this role, you need to:
- Be passionate about creating intuitive, user-centered designs that solve complex business problems.
- Have strong visual design, interaction design, and prototyping skills with a portfolio that demonstrates your craft.
- Be comfortable balancing hands-on design work with people management responsibilities.
- Have a genuine desire to develop others and help them reach their potential.
- Be skilled at giving and receiving constructive feedback with candor and empathy.
- Understand how to conduct user research and translate insights into design decisions.
- Be comfortable working closely with engineers and product managers to bring designs to life.
- Have experience with enterprise software design and an understanding of the software development lifecycle.
- Be organized and able to manage multiple projects and priorities simultaneously.
- Embrace Appian's values and have the ability to assess and guide others in living up to these standards.
Basic qualifications:
- 7+ years of experience in UX design, with a strong portfolio demonstrating end-to-end design process work.
- 2+ years of people management experience, plus demonstrated leadership of design projects and mentorship of other designers.
- Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, or similar.
- Experience designing for enterprise software or complex B2B applications.
- Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.
- Strong communication skills and the ability to articulate design decisions to diverse audiences.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Appian Corporation Perungudi, Tamil Nadu, IND Office
11th Floor, Tower B, Brigade World Trade Center, Perungudi, Perungudi, India, 5/142
